“Help and support needs to be greatly improved to better serve customers. I’ve messaged help and support multiple times and it has taken more than 5 days to get answers. This is not ok.”
“Brightside started out rocky, with my therapist changing a few weeks in due to licensing issues. But ever since, I have loved it. My physician has been helpful finding the right medication for me and my therapist has been life saving. I highly recommend both Ashley Staten (physician) and Carlton Mitchell (therapist)
I tried finding an in-person therapist without success and am so glad to have found Brightside.”
“Dr Veronica is amazing. She really listens to my mental health concerns and problems.
It's nice to have health care from the comfort and privacy of my home.”
“I am very glad I came across Brightside. I had been looking for mental health care for a very long time with no success (for various reasons).
I wish my insurance would stop all their bureaucracy and cover Brightside but, either way, I am very happy with my provider (Jennifer Goldsborough) and I feel I am making headway.”
“I love the app and content within the app. However, there are several bugs I have noticed. Please don’t take this personally as I am a QA Engineer. Most of the bugs I’ve experienced are central around navigation within a lesson.”
“brightside has saved my life! having limited access to psychiatric care where i am due to oversaturation, i was struggling daily just trying to get by. i needed help and brightside helped me get it. i am beyond thankful!”
“Brightside has been an absolute game changer for me and my mental health. I had never experienced such a dedicated team with such an intuitive interface before brightside. I love the ease of scheduling and rescheduling appointments and sessions, as well as the easy access to my medication instructions. All that WHILE taking my insurance! Very affordable and amazing service.”
“The new audio video app DOES NOT WORK! I’ve had two appt with Melissa moss and could not do the session because the connection did not work! Please go back to ZOOM!”
“Didn't think I would have much luck doing counseling with my crazy schedule but it has REALLY helped me with setting goals, learning to set boundaries and get headed back to being ME!!!”
