“I am a single mother, full time college student, and soooo grateful that I decided to starting using Brightside. It is so nice to be able to video chat a therapist and a psychiatrist. The lessons are very helpful and informative. They make me think about my mental illnesses in different ways and teach me ways around things and what is healthy. It is so nice to have the option to message my therapist or psychiatrist at any time of day. The safety plan feature is such a good idea. There is a crisis section you can go to if you need to. You can request meds to be refilled from the app (or website), you can reschedule appointments(24hrs in advance), you can change your preferred pharmacy. I am really loving Brightside, so far. I definitely would recommend it to anyone considering it!”
“I feel like my mental health is slowly getting better. And I really like the therapy lessons I get because it really helps me understand what’s going on with me and how I can help myself”
“I have yet to find a provider I feel comfortable with through this company. So far, my providers have given me mixed information and lack communication skills.”
“I am really enjoying the Brightside app. My therapist and psychiatrist are both great and very responsive. They are committed to helping me get better and be the best me I can. Very grateful for this app!”
“I have been very happy with my experience with Brightside. I greatly appeciate the fact that I was able to choose my providers. Both my psychiatrist and therapist have been wonderful.”
“My psychiatrist is great. She's always prepared and keeps track of my progress. Therapy is a different story. Tried to begin therapy twice and both times the "provider" cancelled at the last minute. This has planted deep roots of distrust in the therapy program and I cannot recommend participating in it. It's strange to receive submissions into a "drawing" for interacting with other departments at Brightside. It's a lottery, gambling, and not a great fit for people with impulse control issues. Again, more evidence of not really understanding the target community.”
“The lessons and regularly scheduled online meetings are very helpful. I have been using many of the techniques and they have helped my focus and mind relaxation.”
“I’ve been really happy with the ease of using the system and getting access to my medical provider. I’m still assessing how I will continue long term with Brightside. I came as the result of my psychiatrist of close to 20 yrs, retiring. So it will take me a bit to figure out how much talk therapy I’m interested in at this stage.”
“Yes. My therapist tells me I’m number one and I must take better care of myself more. I’m learning to not explode or overreact to situations and breathe and count to 100 or more.”
“It is a very good service concept. Virtual talk therapy is not very helpful, but psychiatry is. Scheduling app is poor... won't let you schedule more than 2 weeks out.”
“I love Brightside. They regularly check in to see how I'm doing... and even if I forget or procrastinate on replying, they don't forget about me. I really feel like I'm cared for. And the price is well worth the care I get from my provider and from Brightside overall. So happy I found this place!”
