“I would be lost without Brightside. Getting in contact with the provider I chose is simple and quick. I can message her at anytime day or night with confidence that I will get a quick, not automated response. The weekly check-ins help my provider and me track and monitor changes in my depression and anxiety over time. And being able to set my appointments on days and times including weekends, that work best has been a lifesaver. The appointments are only 15 minutes long so being able to make time for my mental health has never been easier.”
“I have had an issue with the doctor responding back to my pharmacist when there is a question about a prescribed med. She didn't get any response from the doctor about the possible implications of taking trazodone with streterra. Big disappointment.”
“Brightside is the best. I'm so glad I came across an ad for yall. My depression and anxiety has gone way down and keeps improving week by week. I couldn't ask for better understanding and compassionate people to work with.”
“Most of the providers on Brightside have little experience. It has also become clear that the providers don't have a commitment to the platform. In two cases, after just one appointment, the provider left the platform. This has been very disruptive.”
“My wife told me she was be charged automatic on her credit card an we haven’t scheduled appointment lately would you please check that for me thank you”
“I was skeptical to try therapy again as it has not worked in the past. I love my therapist. When I tried therapy before I was just venting to someone and getting no constructive information to help me change the way I deal with my emotions and behaviors. Now I feel like I am actually working towards changing my mental health for the better.”
“Why do I need monthly visits? Every 3 months is what the physiciatrist recommended. Also, it was quite expensive. I used your company because it' was on my insurance plan but I thought it was completely covered.”
“I’m sure I would be doing a lot better if the medication that’s supposedly helps with depression isn’t making me so sick. The physician hasn’t done anything wrong, it’s just not working for now. And Carol is doing a wonderful job, however I feel so sick it’s making it impossible to get a good foundation. I’m grateful and thankful that all this is on line and knowing all the hard work each and everyone does to make it possible. Whom ever started your program must have a servants heart, and it shows. Thank all of you. God bless you.”
“My first counselor. Told me talk therapy would not help me. I couldn't select a new provider...then u threaten to close my account....
and I am tired of the fight.”
“Brightside is very responsive to any question or concern. Making an appointment is so easy, and you’re able to get an appointment very quickly, sometimes even same day! Their practitioners listen and problem solve with you to figure out what the most effective treatment will be.”
