“I'm so impressed with my care that I've received from Brightside. Both my therapist and psychiatrist have been so helpful. I've hated therapy I've had in the past and I'm so grateful that they have helped me thru my anxiety. Thank you!”
“It's a work in progress. Too many limitations on the services provided. No live person to speak with. Their customer service response times are poor. There is limited information available prior to signing up with their services. Make sure you read ALL the fine print”
“The care is great and the price is affordable. I wish there was an option for longer therapy sessions as well as the ability to schedule multiple sessions at a time.”
“I have had a significant positive change in my life with the help I've received from brightside. The convenience is the number 1 reason I chose to use this instead of other options.”
“So far I have scheduled three sessions over the last three Sundays.
* The first went well and I was so happy to find a therapist I felt connected to.
* For the second appointment, my therapist didn’t show up and didn’t send responses to my private messages until several days had passed.
* For the third, the therapist canceled the appointment with 30 minutes of the scheduled start time. She didn’t send me any messages or reasons for needing to cancel it.
At this point I feel very discouraged in trying to get help for my childhood sexual abuse trauma. I will see how the next scheduled session goes (6/10), assuming it occurs, and decide if I am going to cancel with Brightside altogether.”
“This experience has been fantastic, I’ve gone from wanting to kill myself and having crazy mood swings and not knowing what was wrong, to getting treatment for bipolar and anxiety I didn’t even know I had. I feel so much better now and I can afford the treatment which is so nice!!!”
“My therapist Angle is amazing. I look forward to every week so I can talk about how I am feeling and start the healing process. Best decision I ever made”
“I wish I could say I loved it but the app has been repeatedly preventing me from scheduling an appointment with my care provider. So I've only been able to meet with my care provider once. I've contacted support and they didn't fix it, so I'm having to coordinate solely via messages for now.”
