“The app is not the greatest and only being allowed to schedule 1 appointment at a time and only after a completed appointment is extremely difficult. I also would like to be able to change my provider on my own without having to call or email.”
“I'm having a hard time connecting with my psychiatrist to get as needed anxiety medication. I've been waiting for a response for 5 days and she does not respond. I spoke with her about a new medication and she told me to message her back and see if my doctor allows it. I messaged her back not even 2 hour later. She viewed my message but hasn't responded in 5 days.”
“I wish communication after any meetings with provider were better. It’s almost as if they need a go between. If I need refills, questions about prescriptions, it lags and I’m assuming it’s due to each provider is a one person show trying to do it all.”
“Brightside has changed my life in the best way possible with the support of my therapist and psychiatrist I have improved my mental health tremendously”
“It is alright, the medication is helping. Not sure that the therapy is doing much or the video lessons. It helps a little, but not as much as I hoped. I miss my previous therapist. I also don't like that they are charging me double the copay they said they would.”
“Brightside has been amazing for my mental health. Being a travel nurse it’s amazing to get care no matter where I am. It’s also great to have providers who listen to you and take your opinions into consideration!”
“Since starting at Brightside, I have seen a huge improvement in my mental health. I am able to talk with both of my providers about how I’m feeling and both are receptive and helpful in working with me to address my concerns.”
