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Brilliant Co Reviews

4.4 Rating 234 Reviews
A
Happiness Grade
A

Customer Service - Good

97.22%
Industry Average
I ordered 3 sets of earrings g and one set was faulty. After contacting Rose & sending through pictures of the product I had a replacement set posted within a week that were perfect. The service has been amazing. Thank you. I have recommended site to a number of family & friends.
posted 3 years ago - Kate
I would highly recommend Brilliant Co for their products.... I bought a 2 Layered necklace and the quality is good and the service is absolutely the best.... Other companies that I have encountered do not give this kind of customer service... Very efficient and do try them you will not be disappointed.... Thank again “Brilliant Co... Chona❤️❤️👍👍👍
posted 3 years ago - Chona Martinez,Sydney Australia
Hello, I wish to thank Brilliant Co for the fantastic service in getting all my items to me for my birthday on the 20/08/2021.
posted 3 years ago - Cheryl Perryer
I purchased the silver tennis bracelet for my daughter in law's birthday and she loved it, I'd never bought a slide bracelet before and when I first checked the bracelet I couldn't seem to adjust the size and didn't want to apply too much pressure. I contacted the Brilliant Co office and they replied straight away with the instructions on his to resize the bracelet. I got a beautiful bracelet and excellent service.
posted 3 years ago - Susan Nicholls
Stunning jewellery my ring is gorgeous! Customer Service & Care is A1*****! Pricing is rather exceptional, cheaper than others. But Quality Plus is just amazing 🌺🙏 Thankyou for doing business with me.... so happy I love it 🥰
posted 3 years ago - Marnie
Wow awesome service ordered Sunday arrived today it was packaged so lovely I’m very impressed thanks so much will definitely be buying from you again
posted 3 years ago - Lyn
I m very happy with the product. Excellent costumer's service . Fast delivery.
posted 3 years ago - Anonymous
Great customer service
posted 3 years ago - Anonymous
Great service
posted 3 years ago - Anonymous
Great products & service. Sometimes hard to tell the colour of the jewellery and not all pieces have measurements
posted 3 years ago - Vincenza Giordano