“They are worse than useless!! Very annoying when stated delivery date is not met! And there is nothing you can do about it, I will never order from them again.”
“Book ordered stated with model to build.Arrived with no model so tried to contact seller .Waste of time got no reply and no returns form in parcel .Will not buy from them again much better sellers out there”
“Ordered a books after waiting 7 days under the impression the books been dispatched & track dispatched, to be told if not received to contact them. I tracked the courier not through there link as it did not work but search on Google found courier link. Only to find courier was waiting for collection! Books never dispatched. But Amazon message to say money will refunded. I would not use them if your order states 1 only left in stock.”
“Ordered a book from this shop online, unfortunately the book itself wasn’t in the best state but the customer service was absolutely wonderful IF YOU REALY WANT TOO BUY BOOK VISIT GREENER BOOKS, REALY YOU WILL WORTHY IT”
“Ordered a book through Abe books, described as 'good'. Delivery was slow and book is remarkably tatty and dog-eared, with stains, highlighting and turned pages. Disappointing seller; I won't buy from them again”
“Ordered a set of books. Long expected delivery. Supposedly they were sending again. Nothing has ever arrived. Currently awaiting refund...
Avoid. Much better providers out there.”
“Ordered two books through Abe Books, total price £9.11. One arrived within a few days but I wouldn't describe it as good. There was a scribbled note about the second book on the enclosed order receipt but it was unreadable. I emailed them on 6 Jan to which I received a very quick reply giving me a refund and to keep the book as well if it arrived - still hasn't but I received a refund the following day. I saw that the missing book was available on Brit Books site for £2.99, ordered it and paid via Paypal but have heard nothing and the payment is pending. Shocked to see that Abe Books charge such a premium to order through their marketplace, won't be using them again! Free delivery not!”
“Ordered a book through the Albiris site.
Brit books stated they had shipped it
never arrived.Impossible to contact,website don't work,don't answer the phone,Albiris not much help either.
AVOID,take your money no goods.”
“Very happy with Brit-Books. The book I ordered was delivered late and I got a refund. Then my book was delivered. I contacted Brit-Books to let them know that my book had been delivered and that they had to cancel the refund. However, the next morning, I got a very kind email from Brit-Books letting me know that I could keep the book and the refund ! Great communication with Brit-Book and very professional and kind customer service. Many thanks Brit-Books!”
“Very happy with Brit-Books. The book I ordered was delivered late and I got a refund. Then my book was delivered. I contacted Brit-Books to let them know that my book had been delivered and that they had to cancel the refund. However, the next morning, I got a very kind email from Brit-Books letting me know that I could keep the book and the refund ! Great communication with Brit-Book and very professional and kind customer service. Many thanks Brit-Books!”
“Avoid buying books from this company. If you are owed a refund you will never receive it. I emailed them for 3 months because they only sent part of my order. I have now given up but at least I can warn other people.”
“Ordered a book, was given a delivery date, then another, then another, and so on. finally got in touch with them and they admitted they didnt have the book. Was not a cheap book at £60, but they hung onto my money for a few weeks.
No apology, just finally, a refund. Keep well away from these cowboys”
“Ordered 7/11/2021
No heard any response to customer Services.
A look at Goggle Map of the postcode MK11 3HA
All you see is an abandoned building. I question weather this is a really a legit business”
“I ordered a book on 31/8/21 and book arrives on November the 8th. Also I paid an extra tax for the book on local post office in Greece. Nobody inform me for delay and extra tax payment.”
“Awful customer service. Ordered a book, wrong one delivered. Admittedly I had not opened the parcel for a long time, but they kept making different excuses, and did nothing about my request for a refund.
Find a reputable company instead.”
