"Bought a book from these people. Book was damaged, a number of pages badly creased. Complained. Sent photographs. They offered a 20% discount. I declined as the book was useless to me. They asked me to send back the book but refused to pay return postage as that was 'not their policy.' I have not dealt with a company as dishonest and unreliable as this ever. Do not buy books from these people."

"Bought a book from these people. Book was damaged, a number of pages badly creased. Complained. Sent photographs. They offered a 20% discount. I declined as the book was useless to me. They asked me to send back the book but refused to pay return postage as that was 'not their policy.' I have not dealt with a company as dishonest and unreliable as this ever. Do not buy books from these people."

"Bought a book from these people. Book was damaged, a number of pages badly creased. Complained. Sent photographs. They offered a 20% discount. I declined as the book was useless to me. They asked me to send back the book but refused to pay return postage as that was 'not their policy.' I have not dealt with a company as dishonest and unreliable as this ever. Do not buy books from these people."

"I ordered a friendship 365 great days and received an email saying it was dispatched on 8th October 2021 a day after I ordered and paid for.. yes I\u2019m still waiting and haven\u2019t received it.. my friend which it was for her birthday did get her gift"