“I dealt l with customer care about a book that was well past the delivery date. They were terrific! Book eventually arrived; the problem was postal delivery, (UK to Canada) NOT Britbooks.”
“The book I ordered was advertised as being in very good condition. It was missing pages 103-106. When I pointed this out to the company, they were VERY quick in making a full refund. Good customer service that needs acknowledgment.”
“Ordered a book from this shop online, unfortunately the book itself wasn’t in the best state but the customer service was absolutely wonderful IF YOU REALY WANT TOO BUY BOOK VISIT GREENER BOOKS, REALY YOU WILL WORTHY IT”
“Very happy with Brit-Books. The book I ordered was delivered late and I got a refund. Then my book was delivered. I contacted Brit-Books to let them know that my book had been delivered and that they had to cancel the refund. However, the next morning, I got a very kind email from Brit-Books letting me know that I could keep the book and the refund ! Great communication with Brit-Book and very professional and kind customer service. Many thanks Brit-Books!”
“Very happy with Brit-Books. The book I ordered was delivered late and I got a refund. Then my book was delivered. I contacted Brit-Books to let them know that my book had been delivered and that they had to cancel the refund. However, the next morning, I got a very kind email from Brit-Books letting me know that I could keep the book and the refund ! Great communication with Brit-Book and very professional and kind customer service. Many thanks Brit-Books!”
“Book arrived really late but was already refunded. When emailed them they advised to keep the book for free.
Brilliant company and quick to response. Definitely going to order from them again!!”
“I cancelled a payment for a book thinking my friend had not received her gift - when in fact she had! When I tried to rectify my mistake Btit Book advised I could keep the volume free of charge as a goodwill gesture. That gets five stars in my book!”
“I had not received a book and on telling Brit-books they immediately dispatched another copy without charge which I received within a couple of days. Two days later I received another copy of the book. I informed Brit-Books and expected to be asked to return one of the books, but they said keep both books with their compliments. A first class service and one very happy customer”
“When one book didn't arrive Brit Books refunded the price quickly and courteously. I have bought from them previously and books always arrived quickly and in excellent condition. I wouldn't hesitate to buy from this seller again.”
“Pleasantly surprised not only with the cheap price of the book but also sent to a different country for small postage fee and with fast delivery. Thank you.”
