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Brite Decking Reviews

4.2 Rating 281 Reviews
79 %
of reviewers recommend Brite Decking
Company Reviews Metrics
4.2
Based on 281 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 77%
Accurate And Undamaged Orders
Greater than 81%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Read Brite Decking Reviews
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Peter Kinloch
Verified Buyer
“Fantastic customer service, communication and price. Very supportive and the deck looks fantastic”
Brite Decking 5 star review on 5th January 2022 Brite Decking 5 star review on 5th January 2022 Brite Decking 5 star review on 5th January 2022
Helpful Report
Posted 3 years ago
Bernard Gork
Verified Buyer
“called a number of times after delivery for some assistance in installation Still waiting for return call from Lisa”
Helpful Report
Posted 3 years ago
Clint Ward
Verified Buyer
“No follow up service to help with issues. Have been waiting for 3 days to here back about delivery shortages. Would not recommend this company to anyone”
Helpful Report
Posted 3 years ago
Andrew Batey
Verified Buyer
“Great communication and easy ordering process. Delivery on time. Great product and easy to use. Great company to deal with, will use again.”
Helpful Report
Posted 3 years ago
Chris Wild
Verified Buyer
“We decided to go with the Brite decking after receiving a sample and comparing it to other composite decking samples we had been sent. Superior quality by far with a much deeper wood grain pattern providing a superior non slip surface. The ease of cutting the 5.4m boards with little to no feathering at the edges saves a heap of time when laying them. Delivery was quick and on time. The dual colour boards make it easy to picture -frame the border. Was well worth the few extra dollars compared to the lesser priced, lesser quality options.”
Helpful Report
Posted 3 years ago
Steven Prasad
Verified Buyer
“Excellent customer service, quality products.”
Helpful Report
Posted 3 years ago
Daniel Walker
Verified Buyer
“Absolutely brilliant product. Looks and feels amazing . Would recommend to all.”
Helpful Report
Posted 3 years ago
Buster Kennedy
Verified Buyer
“I was happy with the product, but the delivery was not good .”
Helpful Report
Posted 3 years ago
Ben Shephard
Verified Buyer
“Terrible service, slot of simple mistakes made”
Helpful Report
Posted 3 years ago
Jack Dadour
Verified Buyer
“thanks to brite deck for making my job very easy with great customer care and providing all the information I need, great product highly recommended to all my clients big thank you to the brite deck team”
Helpful Report
Posted 3 years ago
David Riddington
Verified Buyer
“We were pleased with the process and the product. Justin was very helpful and all went well.”
Helpful Report
Posted 3 years ago
Stephen Conaghan
Verified Buyer
“Very professional and went out of their way to ensure that I was happy. I didn't feel confident when I approached other suppliers that I would get the correct product in the timeframe that I required, but Brite ensured they delivered on their promise, even over the border. great product...”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“After looking at quite a few options for composite decking finally chose the Brite ASA decking. The colour was what we were after and the BAL rating added some piece of mind. Lisa has been great to work with during the whole process and has been quick to respond and very informative. Now with the order in just have to wait for delivery. Will do an update once we actually get the decking.”
Helpful Report
Posted 3 years ago
Blance Moddy
Verified Buyer
“Great dealing with Lou, she made things easy”
Helpful Report
Posted 3 years ago
Anthony Kurera
Verified Buyer
“Very good materials.Easy to deal.”
Brite Decking 5 star review on 2nd September 2021 Brite Decking 5 star review on 2nd September 2021 Brite Decking 5 star review on 2nd September 2021
Helpful Report
Posted 3 years ago
Peter Rolandsen
Verified Buyer
“I needed to renew a wooden ramp from my laundry and thought I'd try composite boards instead of wood. Found that Brite Decking was available in Brisbane from a depot in Coopers Plains nearby. The grooved back side of the board made a terrific ramp.”
Helpful Report
Posted 3 years ago
Lloyd
Verified Buyer
“Hi, there needs to be more people/ staff in this world like Justin. Justin has made my experience so far a breeze, from ordering what materials I needed to working out quantity. I had not ordered enough planks as I forgot about my side return so I messaged Justin out of hours panicking that I couldn’t get the extra lengths on my order for delivery I left him a message but Justin called me back that night at about 7.30 pm told me he had added the extra to my delivery including extra clips, so paid for the extra planks. What a star, talking of stars Justin you get 10 from me not 5, thanks again Justin.”
Helpful Report
Posted 3 years ago
Renae
Verified Buyer
“Fantastic product, easy to install, very low maintenance, stays cool in the sun and looks amazing!!! love it, thanks Brite Deck!”
Brite Decking 5 star review on 22nd July 2021 Brite Decking 5 star review on 22nd July 2021 Brite Decking 5 star review on 22nd July 2021
Helpful Report
Posted 3 years ago
Maggie
Verified Buyer
“Brite Decking customer service was excellent, they sent me samples so I could choose a product for my investment property. I was attracted to the company because of its knowledge, diverse range of products available and the low maintenance of the product offered. I had a company do the installation for me and I couldn't be happier with the results. Tenants very happy too :)”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Excellent product and great service!”
Helpful Report
Posted 3 years ago
Brite Decking is rated 4.2 based on 281 reviews
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