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Brite Decking Reviews

4.2 Rating 280 Reviews
79 %
of reviewers recommend Brite Decking
Company Reviews Metrics
4.2
Based on 280 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 77%
Accurate And Undamaged Orders
Greater than 81%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Read Brite Decking Reviews
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Don Climas
Verified Buyer
“yes all good, but it would have been good if the fixings kit was delivered at the same time, it came 2 weeks later,”
Helpful Report
Posted 1 year ago
Mr
Verified Buyer
“Brite decking is great eazy to lay and looks great when finished”
Brite Decking 5 star review on 8th May 2023 Brite Decking 5 star review on 8th May 2023 Brite Decking 5 star review on 8th May 2023
Helpful Report
Posted 1 year ago
Mr
Verified Buyer
“Lisa and the office staff have been very helpful and friendly.”
Helpful Report
Posted 1 year ago
Charlie C10 C10
Verified Buyer
“Justin is very professional”
Helpful Report
Posted 1 year ago
Stuart Ward
Verified Buyer
“Great products, quick helpful service and really competitive pricing and delivery. I haven't finished installing yet but it looks amazing so far...thank you Brite Decking”
Helpful Report
Posted 1 year ago
Alex Sadde
Verified Buyer
“Service and Quality AAA. Product is easy to Install. Also Lugia was great she helped me With providing me with all the information regarding there products. I would highly recommend BRIGHT DECK to who ever is thinking of building a Deck . Basically all the staff Are amazing AAAA SERVICE AND QUALITY”
Helpful Report
Posted 2 years ago
Chris Watson
Verified Buyer
“A beautiful product, I was searching for a while for the right colour, and Britedeck had it, their service I cant fault, I have another deck at my holiday home, and I will be purchasing it again. Thankyou Britedeck for making my experience stress-free.”
Helpful Report
Posted 2 years ago
Gary Palmer
Verified Buyer
“The deck is fabulous, it has made a huge difference to our home and our outdoor enjoyment. I have recommended your products to many of my friends.”
Helpful Report
Posted 2 years ago
George Westwood
Verified Buyer
“Good communication and help from sales and logistic staff, delivery on time including extra delivery for missing items, an error on quote and invoice (incorrect size specified for fascia boards) meant I ordered more boards than needed. Decided to keep extra boards for another project. Used Eco Urban boards which don't have bull nose boards to start or finish deck, Britedeck proposed use of one of the colours in the HD pro range which gave a reasonable result, with a start and finish "border" as shown in photo Wanted a bull nose finish as alternative is overlay of fascia boards on edge of laid boards. Recessed finish of fascia boards is neater. Used end caps as Eco Urban boards are not solid, end caps were not a good fit, out by a noticeable mm in not lining up with boards. Recessed finish of fascia boards is neater I tested the sample provided over 5 months in sun and rain exposure and no deterioration of surface noticed, so hoping for long lasting Overall a cost effective solution for my decking needs, but suggest double checking everything to make sure you're getting what you need”
Helpful Report
Posted 2 years ago
Mr
Verified Buyer
“I was more than pleased with the assistance I received in choosing what would work best for me & the delivery servuce was excellent.”
Helpful Report
Posted 2 years ago
PAUL WHYBROW
Verified Buyer
“Great Product, very resonably priced... Looks great.”
Helpful Report
Posted 2 years ago
Daniel Cherniakov
Verified Buyer
“Brilliant company to work with - my preferred choice in composite decking materials”
Helpful Report
Posted 2 years ago
Jessica Pollard
Verified Buyer
“Quick delivery and easy to install yourself, plus it looks amazing! Definitely recommend brite decking for your next deck.”
Helpful Report
Posted 2 years ago
Tony Annakis
Verified Buyer
“The Brite Decking product & the company which is led by Steve is nothing short of exceptional. My wife & I recently purchased one of their Next Gen Titanium Bal 140 composite timber products after looking at so many other composite decking timber from other companies & we have no regrets, it looks absolutely amazing. All our family & friends love it. The decking has completely transformed our once ordinary beach shack to one of the best in the street. A special thank you to Laura in sales, Shiva in Logistics & Joe the Delivery man, they were all extremely friendly, helpful & a pleasure to deal with. I highly recommend Brite Decking & the company to those choosing to transform their home to something amazing. Tony from Phillip Island.”
Helpful Report
Posted 2 years ago
Rob Quinn
Verified Buyer
“Looks great and a job well done”
Brite Decking 5 star review on 14th February 2023 Brite Decking 5 star review on 14th February 2023
Helpful Report
Posted 2 years ago
Warren Manners
Verified Buyer
“I would like to express my thanks to Justin,Moustapha ,Stephen and our delivery truck driver Naz for there help in getting my decking order completed. We originally ordered Graphite but were delivered boards extremely dark compared to the sample provided. This was a concern we raised with Justin as your reviews are numerous with unhappy customers. Justin guaranteed he would sort out any issues if we went with Brite Decking this then lead to Stephen offering us a total refund. This was not where we wanted to go as we belived in the Titanium rang was what we wanted. We then had Moustapha step up to the plate to get us sorted. He not only understood what we wanted but went out of his way to turn us into customers who would recommend your product to friends and neighbours. We have gone through a lot to get to this point and spent over $6000 but will post more info on the fossil boards that are now stacked in my garage climatising themselves to our rainforest conditions. I would suggest that you need to be matching your samples to the actual boards you provide.”
Helpful Report
Posted 2 years ago
Joe Nardo
Verified Buyer
“Have recently purchased a large amount of Spotted Gum for a project in rural NSW…… All that could go wrong with this order did, from delayed delivery, different colour boards, missing boards, incomplete fixtures….. despite all Jason was always polite, but Mustafa in logistics saved the day. He was awesome in his constant updates and making sure all that was required to finish the job was completed.”
Helpful Report
Posted 2 years ago
Betty Moloney
Verified Buyer
“It’s great . Looks good, always clean. If a bit soiled then hose it down for it to look like new”
Helpful Report
Posted 2 years ago
Matthew Katalinic
Verified Buyer
“The worse composite board we have ever used, very heavy and you apparently can not screw within 25mm of the ends of the boards as they crack and blow out, so everywhere you have a but joint it needs to be double joists Tech support took 2 weeks to reply to our issues and were of no assistance Will never use again MK carpenter/builder 30 years”
Helpful Report
Posted 2 years ago
Ian Clark
Verified Buyer
“nice product great to work with just need to do a better job with the packing of the boards for transport”
Helpful Report
Posted 2 years ago
Brite Decking is rated 4.2 based on 280 reviews
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