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Brite Decking Reviews

4.1 Rating 266 Reviews
79 %
of reviewers recommend Brite Decking
Company Reviews Metrics
4.1
Based on 266 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 80%
Accurate And Undamaged Orders
Greater than 80%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Read Brite Decking Reviews
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Merle
Verified Buyer
“Excellent customer service. Product is super and easy to install. Looks great too.”
Brite Decking 5 star review on 30th June 2021
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“I really liked the solid series however it seems like the pattern on the surface disapeared after few deck wash. Still the good look but lost fine details. The sale experience was annoying because of the sales person.”
Helpful Report
Posted 3 years ago
Emilio
Verified Buyer
“The decking product is authentic looking and visually appealing . It has been complemented by many of those how have seen it. Will diffidently use it on another project”
Helpful Report
Posted 3 years ago
Steve
Verified Buyer
“I had dramas with the screws supplied snapping. Zero help offered by their tech support person. Very disappointing considering the job cost me nearly $5k to buy. I had to drill holes in boards and mount them the old way. Not the look I was chasing at all. Quite disappointing”
Helpful Report
Posted 3 years ago
Tom
Verified Buyer
“No support with on going issues. We where left with the issue with no support going forward”
Helpful Report
Posted 3 years ago
Mei
Verified Buyer
“I resently bought some decking boards from Brite after couple weeks of searching online and visiting few suppliers. I found that Brite's price, quality and the service are the best of all. The sale consultant Justin is the most pleasant & helpful guy. I am very happy that I made the right choice of the supplier and highly recommend It.”
Helpful Report
Posted 3 years ago
Richard
Verified Buyer
“Delivered on time and easy to install we will use again”
Helpful Report
Posted 3 years ago
Anita
Verified Buyer
“100%happy with the deck, but the plinth board is absolute rubbish. Flimsy and thin”
Helpful Report
Posted 3 years ago
Sasha
Verified Buyer
“Greta product and easy to install”
Helpful Report
Posted 3 years ago
Sudeep
Verified Buyer
“I had great support from Lou over the phone, she was fantastic. The material delivered looks of good quality and I like the Merbau colour. The only feedback would be to include Facia board as part of the package like the screws and clips(or at least suggested to buy), since many people are first time builders they may not be aware :)”
Helpful Report
Posted 3 years ago
Stefi
Verified Buyer
“You guys do not care. We been here at least 3 times. Someone meant to come and have a look months ago.”
Helpful Report
Posted 3 years ago
Andrew
Verified Buyer
“Great product and fantastic service”
Helpful Report
Posted 3 years ago
Wayne
Verified Buyer
“The boards when joined open up in the heat wish l had known that would not have used this product .”
Helpful Report
Posted 3 years ago
Stuart
Verified Buyer
“I recently installed a new 42sqm deck at our property using Brite Extra Strong boards in Merbau 1.0 & Merbau 2.0. I decided to use Brite boards due to the maintenance required of traditional wooden decking in harsh conditions. I found the composite boards great to work with, easily cut (using a composite decking saw blade), and fixing clips made for a great finish. Whilst some may find the board spacing a little larger than usual (mainly with butt joins), if you use the correct allowance board expansion will not be problem. The boards can easily be cleaned with either a Karcher, hose/water and a soft broom. I can recommend Brite boards to anybody wishing to install a new deck or simply moving from wood to a composite finish.”
Helpful Report
Posted 3 years ago
Andrew
Verified Buyer
“Great product, great service, great experience!”
Helpful Report
Posted 3 years ago
Sally
Verified Buyer
“We used this product during an incredible backyard transformation including 70sqm of decking ! Despite being quite competitively priced and having stunning good looks, the quality of this decking fell very short. The two most disappointing points being a) The shrinkage/ expansion factor (depending on weather) was hard to believe! My very experienced Carpenter had never seen anything like it in all his extensive composite board decking installs. And b) Walking on the product in summer is excruciating under foot. It is honestly hard to believe that this product is still being sold. Had I have know these two vital factors, I would not choose it again.”
Helpful Report
Posted 3 years ago
Rajan
Verified Buyer
“I was impressed by the product knowlege by the sales person and their ability to ensure only the exact amount of decking to suit the size of the project to ensure the best outcome without any excess or shortfall.”
Helpful Report
Posted 3 years ago
Deb
Verified Buyer
“Very helpful and very responsive.”
Helpful Report
Posted 3 years ago
Ricky
Verified Buyer
“Amazing all round, got my composite decking cheaper then I could get most wooden decking, the quality was absolutely spot on and the service and staff were so helpful and nice. Defiantly recommended”
Helpful Report
Posted 3 years ago
Matthew
Verified Buyer
“Great product to work with. Instals very well.”
Helpful Report
Posted 3 years ago
Brite Decking is rated 4.1 based on 266 reviews
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