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Brite Decking Reviews

4.2 Rating 280 Reviews
79 %
of reviewers recommend Brite Decking
Company Reviews Metrics
4.2
Based on 280 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 77%
Accurate And Undamaged Orders
Greater than 81%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Read Brite Decking Reviews
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Ranga Handyman
Verified Buyer
“It’s a great product. Easy to install. Just that when I ordered the salesperson forgot to mention a that the Facsia boards are only 2.7 m. I was under the impression that all the boards are 5.4m. Also the delivery fee seems a lot considering you need another person at the receiving end to unload. Otherwise all good.”
Helpful Report
Posted 1 year ago
Bob
Verified Buyer
“Hi, If your can supplier the screw cover that will be good for finish . Some decking supplies have this small parts but it’s look good and make the job great finish. I wish it’s will be coming soon. I’ll order next time as soon. Regards, Alphaplusbuild Yan”
Helpful Report
Posted 1 year ago
David Bennet
Verified Buyer
“Love the big 210 boards, looks more custom and the finish is superb.”
Helpful Report
Posted 1 year ago
Paul Williamson
Verified Buyer
“I was impressed with the professional and friendly service.”
Helpful Report
Posted 1 year ago
Mitch Bevan
Verified Buyer
“Excellent quality boards and materials. Instructions are easy to follow. The only issue is when my order was delivered. There was only 1 delivery person which is absolutely ridiculous as there is no way unloading my order taking with one person would be achievable. It was lucky I am an abled body otherwise this would be impossible. I felt sorry for the truck driver.”
Helpful Report
Posted 1 year ago
Katherine Wilson
Verified Buyer
“Construction was so easy and fast, carpenters were really impressed”
Helpful Report
Posted 1 year ago
Mr
Verified Buyer
“Brite decking was very helpfull I got the product on Time and it looks great”
Helpful Report
Posted 1 year ago
Peter Hoskins
Verified Buyer
“the system was fantastic, the material was very easy to work with and the replaced deck looks fantastic. PS: great customer service over the phone and email as well.”
Helpful Report
Posted 1 year ago
Gabrielle Lopez
Verified Buyer
“Amazing quality products, fantastic logistics team, great customer service. Strongly recommend.”
Helpful Report
Posted 1 year ago
Mr
Verified Buyer
“When I tried to contact the person over the phone several times for tracking the order, he wouldn’t answer the call or reply to sms. So I wasn’t aware what’s happening to my order for two days. Once the order was submitted and payment done from that moment onward he wouldn’t answer anymore calls or messages. Seemed he stopped caring and stopped providing customer service after payment was completed.”
Helpful Report
Posted 1 year ago
Rocco Mileto
Verified Buyer
“Brute Decking are a great company to deal with I found every thing I needed and the job looks great.”
Helpful Report
Posted 1 year ago
Mr
Verified Buyer
“This is a great product and is easy to install. We pulled up our old wooden deck and put Brite Deck down. Totally satisfied”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Choose Ekodeck over brite deck”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“I found Steve and his team helpful professional and accommodating to all aspects of my job. Anything I didn’t understand they emailed with relevant information and couldn’t rate Brite decking high enough and wouldn’t hesitate to refer my family and friends to them.”
Helpful Report
Posted 1 year ago
Mr
Verified Buyer
“If we had of received the product, I could review it. We ordered months ago. We’ve had 3 delivery dates and it’s been cancelled right before delivery. Paid for in full. No phone calls to let me know what’s happening. Always me ringing them. Customer service is non existent. Would NEVER recommend this company to anyone. Awaiting call back from yesterday and still haven’t heard anything. If they still can’t delivery, I will cancel the order and demand my money back in full”
Helpful Report
Posted 1 year ago
PAUL ARNOLD
Verified Buyer
“The end caps are totally useless and fall out. Bad design”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“My dealings with Brite Decking has been very positive. The sales person I spoke with to arrange the order gave me helpful information and assisted me through the process without difficulty.”
Helpful Report
Posted 1 year ago
Rob Hareb
Verified Buyer
“Brilliant product, brilliant service. The only issue I had was not reading the small print in the invoice. I purchased $7000 of decking and paid $350 for delivery yet it is a requirement of this company that the customer off loads by hand as they state "not enough workers". Come on guys I paid good money for the product and delivery either get a truck that can lift or employ another worker, not good enough. I had fencing delivered by another company for half the price, they off loaded and placed the product. A real shame as Brite Decking was great to deal with.”
Helpful Report
Posted 1 year ago
Mr
Verified Buyer
“Great company to deal with!”
Helpful Report
Posted 1 year ago
Mr
Verified Buyer
“The wide boards look nice and gave a different look to my poolside area when laid.”
Brite Decking 5 star review on 15th May 2023 Brite Decking 5 star review on 15th May 2023 Brite Decking 5 star review on 15th May 2023
Helpful Report
Posted 1 year ago
Brite Decking is rated 4.2 based on 280 reviews
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