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Brite Decking Reviews

4.2 Rating 281 Reviews
79 %
of reviewers recommend Brite Decking
Company Reviews Metrics
4.2
Based on 281 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 77%
Accurate And Undamaged Orders
Greater than 81%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Read Brite Decking Reviews
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Jan Stiskala
Verified Buyer
“Bought from Justin. Great customer service. The driver delivered with the large truck but carried all to the designated area on shoulder. Hard work. Happy with Brite. Thank you Justin.”
Helpful Report
Posted 2 years ago
Renee Palin
Verified Buyer
“Great customer service Thank you”
Helpful Report
Posted 2 years ago
Stefan
Verified Reviewer
“Hi I was extremely satisfied with your customer service man Lou was awesome to talk with”
Helpful Report
Posted 3 years ago
Steve Regan
Verified Buyer
“Your customer service representative (Lou) was always polite and responsive, cannot question her commitment thanks”
Helpful Report
Posted 3 years ago
Prakash Dhana
Verified Buyer
“Good range of Colours and easy to work with”
Helpful Report
Posted 3 years ago
Robert Upham
Verified Buyer
“Easy to install. I have a large excess of joiners, screws and edge clips. Do you want them back?”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“We looked at several different products before we settled on Brite Deck (the best combination of grain, colour options and scratch-resistant). The after-sales service has been very good as well.”
Helpful Report
Posted 3 years ago
Ted Dallas
Verified Buyer
“Good product to work with, stylish finish”
Helpful Report
Posted 3 years ago
John Butler
Verified Buyer
“Just received my decking, about to install the frame.”
Helpful Report
Posted 3 years ago
Wendy Davidson Macleod
Verified Buyer
“From the first contact with britedeck it was a stress free experience, the hardest part was me making the decision on what colour, good range to choose from.. I love my new entertainment area”
Helpful Report
Posted 3 years ago
Lynda Pearson
Verified Buyer
“Great product, very helpful staff thanks Brite Decking”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Material fades easily in sunlight”
Helpful Report
Posted 3 years ago
Melodie Tapp
Verified Buyer
“Product delivered broken and scratched numerous times after very slow delivery. They say it will be there on a Friday, expect it the next fortnight Friday and that’s after you have to chase it up numerous times! Company tries to blame the customer. Take lots of photos! Don’t be fooled by nice initial customer service. They will treat you like a criminal if you complain about broken and scratched boards delivered! The boards are thrown around in the back of the truck in the same manner they treat customers who have spent over $15k! Absolutely disgusted. Should’ve saved the stress and gone to Bunnings.”
Helpful Report
Posted 3 years ago
Gus Barrett
Verified Buyer
“Product is the best i have used From ordering to delivery was slow. Nigel was very professional regarding eventual delivery”
Helpful Report
Posted 3 years ago
Terry Field
Verified Buyer
“I was planning to buy Ekodeck from Bunnings but they don't deliver. I looked around for alternatives and found Britedeck. Turned out to be an excellent choice. Really happy with the result and very pleased with the service.”
Helpful Report
Posted 3 years ago
Liam Ahern
Verified Buyer
“Went for the Merbau 3.0 extra strong. Surface scratches easily so careful when using. Purchase and delivery was quick and easy. Product was easy to work with for a DIY job.”
Helpful Report
Posted 3 years ago
Jonathan Cacao
Verified Buyer
“Britedeck has the best deck quality I have seen on the market. Prices are reasonable too. Great customer service too including their warehouse and delivery personnel. Thank you Ms. Lisa!”
Helpful Report
Posted 3 years ago
Paul LEWIS
Verified Buyer
“Whilst our new deck has only been finished a week, we are exceptionally happy with the finished product.”
Brite Decking 5 star review on 25th February 2022 Brite Decking 5 star review on 25th February 2022
Helpful Report
Posted 3 years ago
Ian McCurdy
Verified Buyer
“Product easy to work with Final look has a nice earthy feel Great customer service”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“The Deck is good but the service and trying to contact by phone and they don’t return call is 0/10 rubbish”
Helpful Report
Posted 3 years ago
Brite Decking is rated 4.2 based on 281 reviews
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