British Boxers have a Customer Happiness Grade of B. Customers love their prices, delivery and customer service but are unhappy with their returns process.
“
Very pleased with my purchase of mens sheepskin slippers. Good quality and a fair price. Would buy again.
”
- Neil
“
They arrived on time. A good fit and so comfortable. My wife liked the look of them, wore a pair over night and asked me to order 4 pairs the next. An excellent product at a great price
”
- Paul H
“
Very pleased with my purchase of mens slippers. Good quality and a good price Thank you.
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- Neil
“
Quick delivery, comfortable and look good.
”
- Anonymous
“
Speedy delivery of beautiful cotton pyjamas and cotton undies. Cool and comfortable yet winter warm too - these keep your temperature just right!
”
- Anonymous
“
I bought some ladies felted slippers in a fantastic raspberry colour. They’re comfy, handmade with suede soles.
Ordering was easy and delivery quick.
I really like this company, I’ve bought lots from them now and the stuff is great quality at affordable prices ( especially in the sale)!
”
- Diana B
“
Unfortunately the item I ordered didn't fit which is of course par the course. What I found surprising is that having paid for shipping, I also had to pay for the return. It therefore cost me approx £8 in shipping. In this day and age of online shopping, I would expect free returns having paid for the initial postage.
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- Anonymous
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Probably like many people, I've gotten used to most companies making returns easy and free of charge.
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- Davi.M
“
It would be great to get some feedback from British Boxers to see if they have any idea on why the jacket was perfect but the trousers so very long? Can't answer questions about the returns process yet as I will not be able to do this now until after Christmas.
”
- Anne L
“
Bought the felt slippers, lovely but sizing extremely small so had to return. Prompt response and as they didn't have the right size, got a refund. Unfortunately the postage wasn't refunded so it proved expensive. Also, even though I ticked the marketing box, already getting marketing emails and can't find an unsubscribe button.
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- Sue
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I am, sadly, having to return them for a refund.
”
- Anne L
“
Great products. First class service.
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- Paul B
“
I love British Boxers, their products are top quality. i have recently bought a pink hoodie and the quality is lovely.
The customer service is second to none.
I have at least 3 pairs of their pyjamas and they are also lovely.
”
- Becky
“
Customer service excellent. Very prompt delivery and excellent quality. Always buy British
”
- Anonymous
