British Gas Reviews

“ For a firm who appear to have global ambitions I think it had better sort out its complaints service and misdirection from it's staff. ”

“ Very good at taking your money ,but trying to ring or make a complaint is a very slow process. Home service didn't even contact me to tell me why my plumber didn't turn up.I waited from 7 am untill 6pm. ”

“ I was struggling today ,my electric supply had gone off and I had support from a gentleman called (Inga) over the telephone, he was amazing, patient and helpful, I’m so grateful for his help , well done British Gas your guy Inga was first class , much appreciated service 💙 ”

“ A delightful gas engineer came to do my service . He found problems I was unaware of . He sorted them for me in a caring and efficient manner He was a star jamie cook thankyou ”

“ After calling many times and getting no where with overseas customer service no help. ”

“ Very good service ”

“ Spoke to Helen in Cardiff. What a pleasant. Professional and competent person. An absolute pleasure to deal with her. If all customer service staff were as good they'd never be any complaints. Thank You Helen ”

“ I called in when I was about to renew my Home Service. If as a loyalty customer and they gave me discount. ”

“ I am krishanthi Happawana Withanage Don. I have a great conversation with Ms Sethu who is a customer care assistant about half and hour 😀. Yes absolutely great experience. She sorted out everything that I had to face all problems related to energy since my new arrival to my n home. Great service. 👍 I recommend British Gas without any hesitate. ”

“ Outstanding service over the phone with Lubalo Many Thanks ”