Brixton Reviews

Name: Brixton
Rating: 1.24

1.2 Rating 76 Reviews

5 %

of reviewers recommend Brixton

Company Reviews

Questions

Metrics

1.2

Based on 76 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a disappointment this company is. Truly. After being gifted a beautiful hat that I was excited to wear, I reached out to customer service to exchange for the appropriate size. This is a brand new, unused item and I was informed there is absolutely no method available to exchange sizes. A simple exchange that any retailer can accommodate and they are absolutely unwilling to assist. I also attempted to call and discuss on the phone as I thought surely there was some misunderstanding, but they do not reply to call. I would NOT recommend purchasing anything from them and will be sure to let everyone know that as well.”

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Posted 4 years ago

“These people are a joke!!! instead of addressing the issue with over charging and charging me a restock fee, they send me a nasty email. Spend your money else where. They will steal and make up rules as they go along.”

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Posted 5 years ago

“Don't shop here. Ordered womans hat and received a mans. Got email stating they refunded $14.11 of my $26.11. Are they kidding me. They are one of the WORST companies.”

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Posted 5 years ago

“Fat man approached me and my friend (two nice little skinny ladies) and said we were being kicked out because we brought 1 seltzer. I will personally never go back there, he kept speaking on his radio as if we had been caught murdering someone. Shame on that man. Get a life bro.”

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Posted 5 years ago

“Do not buy from this company. Will charge your card several times. I’ve sent several emails for them to contact me by phone (Not email) and they just won’t. They will email you back and claim everything is fine. Don’t waste your time with these guys”

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Posted 5 years ago

“These folks are a scam My wife ordered a hat before Christmas with the The guarantee that it would be delivered on the 24th. She never heard from them again. There is no email regarding processing of the order. They charged my account the $75. I have tried several times to get a hold of your customer service via phone and now by email do not order from Brixton clothing line they are a scam”

Helpful Report

Posted 5 years ago

“I had a couple of issues that I needed to address but their customer service department is impossible to reach. you can only email or leave a voice message, and get an automated response to your email. terrible customer service, I would never do business with them again.”

Helpful Report

Posted 5 years ago

“Took 2 weeks to get order and right before shipping, after I had to contact them several times about order, they cancelled to items stating not in stock. Poor customer service or the lack there of. No email contacting me about delay. When I spoke to a person, she stated it was because of the holidays, Reallly,!!!! It was the 1st of December. Then she offered me free shipping on next order. That was no deal as most give free shipping anyway. I will NEVERRRRR shop with them again”

Helpful Report

Posted 5 years ago

“Morley the clothing shop was horrible why would anyone want to bye anything from there I have never been treated so poorly it is a waste of my money”

Helpful Report

Posted 6 years ago

Brixton is rated 1.2 based on 76 reviews