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Broadway Partners Reviews

4.6 Rating 284 Reviews
93 %
of reviewers recommend Broadway Partners
4.6
Based on 284 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Email, Telephone
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Phone:

07595702569

Email:

anne.peters@broadwaypartners.co.uk

Location:

Tithebarn Street
Liverpool
L2 2DT

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Anonymous
Anonymous  // 01/01/2019
Very efficient and their accounting is accurate and they keep to the dates set.
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Posted 4 years ago
For some reason my tv keeps buffering which is really quite annoying, other than that I’m pleased with it.
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Posted 4 years ago
Copper wire broadband only reached this remote North Monmouthshire hamlet in 2007. At first it was slow and unreliable. And then it got even worse as more people in the area joined in to share the very limited bandwidth. By 2019 I was getting download speeds of around five megs and upload speeds that rarely exceeded one quarter of a meg. And the connection dropped constantly, probably, on average, more than once a day. Three years ago Open Reach installed fibre optic. Good news? You would have thought so, but no. The quoted maximum speed on fibre was a pathetic one meg download. Yes, really! Like everyone else locally, I stuck with the copper wire system. As a freelance journalist/photographer, I regularly file articles with a hundred plus associated RAW image files using file transfer services. It used to be a complete nightmare and often took a couple of days to get everything transferred. Last summer Broadway came and installed their broadband set up. It was utterly painless and took less than two hours to fit everything. I now get a very reliable fifty meg download speed and (for my purposes, far more important) a twenty meg upload speed. The eighty times faster uploads transfer articles and images in a few minutes, not a few days. In six months the connection has only dropped twice, once for an hour and once for about four hours. Each time this was on the back of storms so bad that trees were coming down all over the place. I am absolutely delighted with my Broadway Broadband. I have found them an extremely efficient company and very easy to deal with. The pricing seems sensible and competitive. It has made life so much easier for us here. I wholeheartedly recommend Broadway Broadband.
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Posted 4 years ago
Now &again we experience a bit of a problem ,however have been happy with your dealings re these things.Do understand that no system is perfect but very pleased with the change from our old supplier to Broadway Partners. All in all happy,Mary&Michael Reeve
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Posted 4 years ago
Excellent product backed up with very good service
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Posted 4 years ago
We are very fortunate in having Ian Adamson on hand to sort out any problems we may have and is a font of knowledge re the system; especially to those of us who have little idea as to how things work. Still they say you are never to old to learn!!!!
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Posted 4 years ago
Local service excellent
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Posted 4 years ago
So much better Than BT!
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Posted 4 years ago
Immediate response to any problems and always great help if you phone the office. Really nice bunch of people. Always helpful, friendly, great service.
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Posted 4 years ago
excellent service
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Posted 4 years ago
The service we have received has been very good.
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Posted 4 years ago
Living in Arran you would expect really bad broadband. However Arran broadband is great we can stream movies while my son plays his Xbox and it not a problem.
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Posted 4 years ago
Excellent service from the start. Very user friendly.
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Posted 4 years ago
The internet service in this remote location is way faster than our previous operator and is much less expensive.
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Posted 4 years ago
Matt Came to install our system after the first two fitters declined to install it. He carried out the work very well and nothing was a problem for him even though the weather was atrocious. All working good and he explained the system thoroughly.
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Posted 4 years ago
I had occasion to contact re problem on my home in Isle of Arran. I felt this was responded to quickly and efficiently. Hence happy to stay with your company. Thanks.
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Posted 4 years ago
really appreciate broadway partners stepping in to offer our area a service when others wouldbt,and its an excellent service, great speed, good value, no problems.
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Posted 4 years ago
We have been a customer of Broadway Partners for over two years now. We live on the Isle of Arran and the service provided has been excellent from the start. We decided on using Broadway Partners after the failure of a major telecom company to provide broadband at speeds that were at an unusable speed.
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Posted 4 years ago
Good firm to deal with as they are always prompt and helpful when things go wrong. Usually internet speed is very good though there are odd glitches when it is like the internet is stuttering on/off, however it is so much faster and more reliable than our previous BT provider. I would definitely recommend them.
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Posted 4 years ago
Since the new Broadband was put in there has been no problem with either my internet or controlling my heating. Excellent service.
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Posted 4 years ago
Broadway Partners is rated 4.6 based on 284 reviews