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Brown Thomas Reviews
2.8
Rating
22
Reviews
45
%
of reviewers recommend
Brown Thomas
Company
Reviews
Questions
2.8
Based on 22 reviews
Customer Service
Avg Email Response Time
10 minutes
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"I had a suburb experience with David at the IT Cosmetics counter in Limerick City. He is a wonderfully warm, kind and helpful person. He listened to what I wanted and did everything within his power to help me. I left feeling very happy with the service I received and it has made me want to come back again already!! Thank you David."
Christine Lane
"I had a suburb experience with David at the IT Cosmetics counter in Limerick City. He is a wonderfully warm, kind and helpful person. He listened to what I wanted and did everything within his power to help me. I left feeling very happy with the service I received and it has made me want to come back again already!! Thank you David."
Christine Lane
"I had a suburb experience with David at the IT Cosmetics counter in Limerick City. He is a wonderfully warm, kind and helpful person. He listened to what I wanted and did everything within his power to help me. I left feeling very happy with the service I received and it has made me want to come back again already!! Thank you David."
Christine Lane
"I had a suburb experience with David at the IT Cosmetics counter in Limerick City. He is a wonderfully warm, kind and helpful person. He listened to what I wanted and did everything within his power to help me. I left feeling very happy with the service I received and it has made me want to come back again already!! Thank you David."
Christine Lane
"I had a suburb experience with David at the IT Cosmetics counter in Limerick City. He is a wonderfully warm, kind and helpful person. He listened to what I wanted and did everything within his power to help me. I left feeling very happy with the service I received and it has made me want to come back again already!! Thank you David."
Christine Lane
"My experience in Brown Thomas is normally very good .However when I visited the Chanel shop on the 26th of December I was left feeling embarrassed and shocked of the customer service in Chanel. I entered the shop at 10 am and I asked to see the jewellery that was on sale . Josefina told me that the prices are Not Ready for next hour and I should come back then. I was about to leave when another assistant had brought out 2 trays of jewellery already priced at the sale price to another 2 customers ( jewellery was already priced with reduced price on each tag) and it looked like they were keeping the sale items for select people ???. I did ask Josefina why she told me that the jewellery was not ready for sale and another SA just brought all of the jewellery out for other customer. She replied with the attitude as if she didn't care \"so what\". When I purchased 4 items of Jewellery Josefina said there are no original packaging for any of Jewellery but another SA said that there are. I did asked her how would she feel if she got same service if she was a customer ,it was absolutely terrible experience ! It's not the first time I had experienced poor service, ignorant manners from Chanel Sale Assistant in Dublin Chanel store."
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01/01/2019
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Hugh Bermingham
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“
good brands and good service
”
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Posted 7 years ago
Anonymous
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“
Great customer experience. Prompt delivery.Good return service hassle free shopping.
”
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Posted 7 years ago
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Brown Thomas
is rated
2.8
based on
22
reviews
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