BSM Reviews

Name: BSM
Address: Fanum House, Basing View,, Basingstoke
Rating: 4.11

4.1 Rating 143 Reviews

78 %

of reviewers recommend BSM

Company Reviews

Questions

Metrics

4.1

Based on 143 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

0330 100 7500

Email:

driving-school.complaints@theaa.com

Location:

Fanum House, Basing View,
Basingstoke
RG21 4EA

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Fred Luckham

Bolade Oteju

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My driving instructor Chris helped me to understand more the rules and basics on the road. I now overcome my nervousness in driving. His patience in teaching taught me the skills to become a safe driver.. highly recommendable.”

Helpful Report

Posted 2 days ago

“I got relief after been duped of about 555,000$ by money laundering fraudsters, kept me in traumatized but as God never fails. I got introduced to theresachin recovery group and they helped me recover all my lost funds with their experts, I’m glad to be happy again. You can reach them if you’ve got related issues like mine giving you sleepless nights & overthinking, definitely you will get redemption like me too. Talk to them through Email : t h. e r e. sa ch in. 1212. @ g m. a. i l . c. o. m WhatsApp/Call : + 1 2 3 4 3 0 0 1 5 4 4”

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Posted 2 months ago

“Cancel lessons at the last minute with no explanation. They do it out of office hours so you can’t contact them and their hopeless chatbot is useless. No care for customers.”

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Posted 3 months ago

“terrible experience, cancelling lesson last minute and then charging me for the privilege !!”

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Posted 5 months ago

“Passed my drivers test with Tahira recently and it was a good experience. I felt relaxed in the car and gets you up to a good standard of driving so that you can feel independent in the car.”

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Posted 7 months ago

“I highly recommend Tahira from BSM as an excellent driving instructor. It's a great feeling today— I passed on my first attempt, all thanks to Tahira. Her patient guidance and expert knowledge made learning easy, while her clear instructions and supportive attitude helped boost my confidence. Tahira is strict yet friendly, making her the best choice for anyone seeking driving lessons.”

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Posted 7 months ago

“Tahira made me pass first time with flying colours, she is very strict but gets the job done. I would highly recommend her to family and friends and to anyone who wants driving lesson. She’s the best in the game!! I am so happy with my result”

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Posted 8 months ago

“I feel so lucky BSM matched me to Juliana. Juliana is a fantastic teacher, she makes every lesson fun and something Ive looked forward to. I just had an absolute laugh with her, she is an inspiring and positive person. I couldn’t recommend her enough if you looking for a driving instructor. So many thank yous to Juliana for teaching me, for her patience and helping me stay calm and grow my confidence. And to passing first time at sidcup this month!!! I’m beyond happy to have passed but it’s bittersweet saying goodbye to my amazing teacher.”

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Posted 8 months ago

“My instructor Tahira was amazing and made me feel very comfortable and confident on the road and thought out my journey to achieve my full driving licence which I achieved with 0 faults and would recommend Tahira as an instructor if you are looking to achieve your licence.”

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Posted 9 months ago

“Want to say big thank you for Tahira from BSM she was very good and professional for her job made things easy and understandable. The best instructor I ever been highly recommend for everyone!”

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Posted 9 months ago

“I passed my test today, first time, all thanks to the wonderful Tahira. After many years of dealing with a fear of driving, I really didn’t think I could ever do it! She was kind, patient, and understanding of my anxiety, and allowed me to learn at my pace - while also helping me push past the fear and find courage. I’m so thankful for her, and HIGHLY recommend her to anyone looking for a fantastic driving instructor. 5 stars!”

Helpful Report

Posted 9 months ago

“Stay away from this company and Brian Foote in Swindon. He is the greediest old man I have ever seen. He was all about the cha-ching! Every lesson felt like a money-making marathon. We were stuck doing the same maneuvers over and over, and I swear, he invented new reasons to keep me on the road longer. It was like learning to drive took a back seat to his bank account. After a whopping 40 hours of lessons, he drops the bomb: "Cancel your test and I am not going to take you to the test centre." He showed me some statistics that at my age (36) it would be a miracle to pass the exam after 40 hours of lesson and it would destroy his pass rate and he might lose his instruction certificate! I cancelled the test and booked another one. Just to add a sprinkle of frustration, he decides to not take me to the test center only 30 minutes before the test, after a mind-boggling 60 hours of lessons. He was trying to convince me to take more lessons because there is a tiny distance to being a perfect driver. I contacted BSM and requested to change the instructor. HAVE NOT HEARED FROM THEM. So, I started looking for a new private instructor. I took a couple of lessons with the new guy because I needed to get comfortable with new car. The new instructor was surprised that I hadn’t taken a test after 60 hours of lesson yet. He told me that like every other business there are such people and he also mentioned about bad reputation of BSM in this business and it is all about money. BTW, I passed my test in the first try with only 3 minors.”

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Posted 9 months ago

“I learned with Tahira after being with a few instructors and she was by far the best easy to learn with and got my test booked and last within 3 months couldn’t recommend her enough !”

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Posted 10 months ago

“I want to say Thankyou to my daughter’s driving instructor Tahira. Right from the start she provided amazing encouragement and teaching ensuring she was confident and skilled in her driving. I would recommend Tahira to anyone looking for an instructor”

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Posted 10 months ago

“Tahira, my instructor was fantastic. Kind, understanding and endlessly patient. Cannot recommend her enough!”

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Posted 10 months ago

“Shafiq from birmingham fraudster bsm take no responsibilty for there drivers so avoid paying a premium AA/BSM both same company all con artist involved scammmers”

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Posted 10 months ago

“I wanted to express my sincere gratitude for the exceptional experience I had with my driving instructor, Taira. Her unwavering encouragement, support, and skillful guidance played a crucial role in my success. I am thrilled to share that I passed with no faults and no minors. Thank you for providing such outstanding instructors like Taira, who make the learning journey both enriching and successful.”

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Posted 11 months ago

“My instructor, Tahira was lovely and friendly but above all she was a great teacher and helped me identify my weaknesses coming from another instructor she made a conscious effort to correct and work on my bad habits this was, I was able to pass quickly and efficiently. My overall experience with her was great and I would recommend her to others.”

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Posted 11 months ago

“Please do Not pick BSM as your driving school. They only care about money they dont have any contact number to speak to a proper person they are all about time and money waste. Avoid at all costs”

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Posted 1 year ago

“Located in south west london. I have a series of terrible experiences with BSM - Mahamede Warsame (dangerous driver), Mubina Mohammed (tried to change first lesson with limited notice and then didn't turn up + send rude messages), Muneer Ahmed (tried to extract additional 150 cah payment out of me to take the test) BSM take no responsibility and say that their drivers are self employed. Avoid at all costs”

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Posted 1 year ago

BSM is rated 4.1 based on 143 reviews