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www.btcc.com Reviews

4.3 Rating 139 Reviews
A-
Happiness Grade
A-

Customer Service - Good

88.24%
Industry Average
Note Note and Note that any Reliable Recovery company are profit oriented because they charge their clients which needs recovery services or help in order to raise funds used in maintaining and upgrading their software, tools, and for the management of the recovery company’s affairs.
posted 1 month ago - Sophia Marquez
After numerous phone calls and emails, customer service requested that I supply my bank account information and other details, which I provided.
posted 1 month ago - ANTHONY
The customer service team at BTCC is always responsive and helpful.
posted 5 months ago - kellen
I've noticed BTCC offers solid choices. They seem ahead of others with their good conditions and service quality. Plus, they recently added NFTs, which is interesting.
posted 5 months ago - Wiley
Man, getting the hang of the exchange - lots of time and trial and error. But big props to the BTCC customer service for having my back. They showed me the ropes, pointing out where to find helpful videos on YouTube and their website. It took off a lot of the learning curve stress. The mix of hands-on help and easy-access tutorials made the whole process way easier.
posted 6 months ago - Genna
BTCC has been great for me. With its easy interface and reliable service, trading crypto is straightforward and stress-free.
posted 6 months ago - Burley Dubuque
Simple and reliable. Interface could do with a little facelift . Trading operations is faultless customer service always at hand to resolve or explain any issue. I can add my bots easily.
posted 9 months ago - Nilbo Tinger
I'm excited to talk about my pleasant run-ins with BTCC's customer service. Whenever I've reached out via email, their responsiveness has been impressive. They've answered my questions without delay, and their support game has been top-notch. This has made me pretty content, and it's one of the reasons I've kept my trading journey with BTCC.
posted 1 year ago - DGraham
As a VIP3 user, I enjoy the fast withdrawal service, which has made managing my funds more convenient than ever.
posted 1 year ago - Ulices Kertzmann