Budgy Smuggler have a Customer Happiness Grade of A-. Customers love their prices, delivery, customer service and returns process and are happy with their refunds.
“
Great product and well worth the price and delivery time to get to the States! The only compnay where I will purchase my suits!
”
- Keith
“
I purchased bucket hats and although they are good the size is a not as good as I'd hoped. I would avoid purchasing anything similar online in the future. Also I purchased from Norway and the tolls I had to pay were around half the price of the hats so not the best idea to get them shipped here unfortunately.
”
- Carl G
“
Love them Design Fit Price
”
- Dustin K
“
I phoned yesterday to inquire about a delivery and the first man I spoke to was extremely helpful and did everything he could to assist me.
”
- Narelle
“
I ordered matching Budgy Smugglers for the boys in my house and we bought about 15 pairs. Not only did they give us a discount code but they also packaged up two orders together and sent them over together, which we didn't even ask them to do. Great quality togs, and suprising the speed of delivery on a new design. Will definitely be buying more.
”
- BENJAMIN
“
Great fit, great service. Efficient delivery.
”
- Anne
“
Love the products and the efficiency of your delivery and returns service.
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- Barbara R
“
High quality clothing that wears and washes well. Love the communications from the team, they made me laugh. Returns were dealt with very quickly too.
”
- Jen M
“
Couldn't be happier with my purchase, the products are amazing (great quality and designs) and the service spot on. I purchased the wrong size and the returns process was so easy, nothing was a hassle. I'll even receive the replacement before Christmas which is perfect because its a present.
”
- Kelly
“
Such amazing service. First order we purchased they stated that there wasn’t any in stock so a complete refund was processed, just amazing. Second order all our sizes were in stock and they came SO QUICKLY. Amazing quality. We had matching couple budgies.
”
- Neisha
“
This was my 4th Budgy Smuggler purchase and I've loved them all. Unfortunately this latest one wasn't the design I expected. However the customer service was brilliant and the refund process was really easy and prompt.
”
- Heather
“
I ordered wrong size for Xmas and your return process and I reordered an impressed with your ease of process and return.. waiting on refund but your communication is above expectations
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- Christine W
“
Thank you so much for your outstanding customer service.
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- Narelle
“
Great service, an item was missing from my parcel and they were quit to fix it, I highly recommend and will definitely be shopping with them again. Yew
”
- Seathy
“
INCREDIBLE customer service.
”
- Lara