“I was there today to purchase an item from your store, the store was not busy but one guy was just bull shitting with employees and no one would wait on me because of one guy just wanting to visit. It was a 1 and a half hours to get there for nothing. You lost a good sale and I wasn't the only one not getting helped today. What a waste of my time and gas. What more important a paying customer or just someone that just wants to talk. You lack on customer assistance big time.”
“Bud's Gun Shop - Excessive Customer Service DELAY COMPLAINTS Order Date: 04/01/22 Shipped 04/13/22 Delivered 04/15/22 to FFL Availability 04/16/22 Paid with a personal check for a small discount ($15.08) Total of 1 5 D a y s Twice as long to receive item Another on-line gun shop MidwayUSA Order Date: 03/10/2022 Shipped 03/14/22 Delivered: 03/16/22 FFL Availability 03/17/22 Paid with a Credit Card - NO NEED TO USE A PERSONAL CHECK TO RECEIVE DISCOUNT TOTAL of 7 D a y s VERY FAST SERVICE W H I C H I S B E T T ER ? All the Bud's Gun Shop answers benefits the business not customers / Bud's has too many excuses / I will never do business with Bud's Gun Shop again. Authority: Peter L C New York State Police - Master of Administrative Science”
“HAD THREE AMMO ALERTS FOR 9.3X72 AMMO! (IN STOCK) ORDERED BUT THEY SAID THEY THEY DID NOT HAVE IT! (CUSTOMER SERVICE) GUY ON THE PHONE SAID HOW WAS HE SUPPOSED TO KNOW! HE WAS IN AN OFFICE AND NOT AT THE WAREHOUSE!! HE HAD KNOW WAY OF KNOWING ONE WAY OR ANOTHER! WOW!!! NOW THAT'S CUSTOMER SERVICE)”
