Thank you so much for your 5-star rating of Buell Wetsuits! We greatly appreciate your kind words and are thrilled to hear that our wetsuits fit well and provided you with exceptional warmth. We take pride in offering high-quality products at a great price, so it's fantastic to know that you were satisfied with your purchase.
Your continued support means the world to us and motivates us to keep delivering the best products and service possible.
“Good wetsuit. My complaint is they shipped me the wrong wetsuit. We ordered early so we can have it for a trip but since the order was wrong we didn’t have a wetsuit. Not only that, I had to go out of my way to wait in line at a post office to ship it back. Then wait again for the correct wetsuit. :/”
Stephanie,Thank you so much for taking the time to provide us with your feedback regarding your recent experience with us. We truly appreciate your honesty and valuable insights.
Firstly, we would like to sincerely apologize for the inconvenience you faced when you received the wrong wetsuit. We understand how frustrating it must have been, especially since you had ordered in advance for your trip. We deeply regret any inconvenience caused by our mistake.
Moreover, we truly understand the hassle you had to go through by waiting in line at the post office to return the incorrect wetsuit and then waiting again for the replacement. We apologize for the additional inconvenience this caused you.
At Buell Wetsuits, customer satisfaction is our utmost priority, and we strive to provide the best service to our valued customers like yourself. We genuinely regret falling short of your expectations on this occasion.
We hope to be able to continue to serve you in the future and provide the excellent service that is expected.
We thank you for choosing Buell Wetsuits as your preferred wetsuit brand!
“I ordered an XL long sleeve 2mm impact suit. Customer service was outstanding, they found me the last suit in the warehouse. It’s a perfect fit (size chart is spot on). Definitely buying Buell again.”
Sam, thank you so much for rating Buell Wetsuits with a 5-star rating. We greatly appreciate your kind words and support.
We are thrilled to hear that our customer service provided you with an outstanding experience. It was our pleasure to assist you in finding the right suit for you. We always strive to go above and beyond for our customers, and we are delighted that our efforts were successful in meeting your needs.
Thank you for your valuable feedback and for choosing Buell. We look forward to keeping you suited in the future!
“I am in between a size 10 and 12 and sized up to make getting in and out of it easier. Thank you Buell for making great back-zip wetsuits. Keeps me warm in 57 degree waters.”
Thank you, Jenna, for taking the time to leave us a 5-star rating! We truly appreciate your kind words and support of Buell Wetsuits.
We're glad to hear that our back-zip wetsuit has been a perfect fit for you. We understand the importance of easy accessibility when it comes to getting in and out of a wetsuit, and we're stoked to hear that sizing up has provided you with that convenience.
We value your satisfaction and look forward to serving you in the future!
Thank you!
“Had always been loyal to a different wetsuit brand, literally forever. Would always see groms wearing Buells. Found a great deal on a Buell and took a chance. The fit, build quality, warmth, range of motion, value, etc. is so superior to what I was used to. Will never go back. This is a superior product. Thank you.”
Chad,Thank you so much for your 5-star rating of Buell Wetsuits! We are incredibly grateful for your kind words. We truly appreciate your decision to give Buell a chance, even after being faithful to a different wetsuit brand for such a long time. It means a lot to us that you took notice of the grom's wearing BUELL and decided to explore what we had to offer.
We are thrilled to hear that the fit, quality, warmth, range of motion, and overall value of your Buell wetsuit exceeded your expectations. Reading your review, we can feel your enthusiasm and satisfaction with our product, and it warms our hearts to know that you will be sticking with Buell from now on.
We look forward to serving you and providing you with exceptional products for many more sessions to come!
Thank you Steve for taking the time to leave us a great 5- star review! We are delighted that you found the delivery to be quick after placing your order. At Buell, we strive to provide efficient and prompt service to ensure our customers receive their products in a timely manner. We appreciate the feedback on your new suit and that it not only kept you warm , but was also flexible during your session. We hope to remain to keep you suited for years to come! Thanks for the support~ BUELL
“The best booties out there!! Great board feel, and they keep your toes warm!! What more could you ask for! I have 2 pairs now so I can rotate them, would highly recommend!”
Thank you so much for giving a 5-star rating Leigh! We greatly appreciate your support and kind words about our products.
It's wonderful to know that you are enjoying your purchase and have found them to be exactly what you were looking for! Having two pairs of our booties to rotate is an excellent idea, ensuring you always have a reliable and top-quality option at hand.Thank you for spreading the word and recommending our products to others. We truly value your support and look forward to serving you again in the future. 🤙
Warm regards,
[Your Name]
“Took out my suit this morning. Air temperature was 50 degrees F.
Water temperature- 59 degrees F.
The suit kept me warm throughout my sesh. Suit is also nice that the suit was stretchy and very comfortable. I would definitely recommend! 👍🏽 💯”
Henry,Thank you so much for your fantastic 5-star rating of your new wetsuit purchase! We are thrilled to hear that our suit kept you warm and comfortable during your morning session, even in those chilly temperatures. We take pride in creating high-quality, stretchy suits that offer not only warmth but also great comfort. Your recommendation means a lot to us, and we truly appreciate your support.
Enjoy many more incredible sessions ahead!🤙
Thank you so much for your 5-star rating of Buell Wetsuits! We truly appreciate your feedback and support.
We're stoked to hear that you have been loving the construction of our wetsuits. Our team takes great pride in crafting products that are both stretchy and strong, giving you the best performance possible. We thank you for choosing BUELL as your preferred wetsuit brand!
“Love, love, love the new suit! I needed a new 4/3 for the winter and found a clearance skeleton suit online- not my first pick, but not adverse to it either. It was delivered quickly, which was awesome, and then it fit perfect. I’m so happy with its flexibility and durability.
I’m a believer of Buell! Thank you.”
Thank you so much for your 5-star review! We truly appreciate your feedback and are thrilled to hear that you love your new suit.
We understand that the clearance skeleton suit may not have been your first choice, but we're glad it worked out for you. We're thrilled to hear that you are happy with the suits flexibility and performance.
Thank you for choosing BUELL as your preferred wetsuit brand!
“I have 3 sons who love to surf and I get out there too! I have bought full suits in RB1s, RB2s, and DR1s, a long-arm spring in the JOB collection, and some booties and gloves - all excellent quality. Buell customer service is excellent, really easy to deal with and great communicators. Stay psyched!”
Thank you so much for your fantastic 5-star rating of Buell Wetsuits! We are stoked to hear that you and your sons love our products, and we sincerely appreciate your loyalty as a customer.
It's great to know that our RB1s, RB2s, and DR1s wetsuits have served you well. We take pride in offering high-quality products that exceed our customers' expectations.
We are also stoked to hear that you have found our customer service to be excellent. It is always our priority to provide a seamless and enjoyable experience for our customers.
We hope you and your family continue to enjoy the thrill of surfing while our BUELL suits keep you warm!
Thank you Daniel for taking the time to leave Buell Wetsuits a 5-star rating! We truly appreciate your kind words and support. We are stoked to hear that you are loving your 3/2 wetsuit and that everything has been good for you.
Furthermore, we are glad that we could assist you with the repair that was needed. At Buell, we strive to provide top-notch customer service and ensure that our customers are satisfied with their purchases.
Thank you again for choosing Buell Wetsuits . We hope to serve you again in the future!
Thank you, Ronald, for your 5-star rating!
At Buell Wetsuits, we strive to provide great quality products while also maintaining a fun attitude. It's wonderful to know that our commitment to both quality and enjoyment resonated with you. Surfing is just that, ALL SMILES! Thank you again for choosing BUELL!
“I have a very high regard for the value and quality of your product. However, you guys are so popular that your inventory is just not there for me most the time when I need it, there’s several things I would like to buy that you do not have in stock. I kind of settled for what you had in my size Because I really needed it and it’s been over a year that you’ve been out of stock on things I would like to purchase”
Thanks William, for taking the time to share your feedback about our Buell Wetsuits. We truly appreciate customers like you who provide us with valuable insights.
We hear our customer's feedback and have acknowledged our inventory levels to provide whats needed for 2024. We hope to get you suited this year in the gear you need! We thank you for all your patience while we have been navigating our fulfillments during 2023. Much appreciation for the continued support of our brand!
Thank you so much for giving Buell Wetsuits a 5-star rating, Jozsef! We are thrilled to hear that you had such a positive experience with our products. It's fantastic to hear that it's the best suit you've worn in years, and we couldn't be happier knowing that it provided a simple, perfect fit and the flexibility you desired.
Thank you once again for your support, and we are super stoked to have you as a satisfied customer. We hope you continue to enjoy our products for years to come!
Hi Andra! Thank you so much for taking the time to share your feedback about your experience with Buell Wetsuits. We truly appreciate it! We will definitely take your feedback and suggestions into consideration for future designs. Thank you for choosing BUELL!
“Had xcel for 3 years, saw the Buell looked so cool on the beach that when it was time, I switched! Got one blue/grey, then of course this dropped to clearance so I had to pick it up too! Shipping price is reasonable as I didn’t hit the 150 (even with 2 wetsuits) came fast! Super happy all the way around!”
Thank you so much for taking the time to give Buell Wetsuits a 5-star rating! We truly appreciate your support and are thrilled to hear that you are enjoying your purchase.
We're glad you found the blue/grey option appealing and took advantage of our clearance sale. We always strive to offer great deals to all our valued customers.
We're also pleased that the shipping price was reasonable for you and that your order arrived quickly. Customer satisfaction is our top priority, and hearing that you are super happy with your experience truly makes our day. Enjoy your new goods !
Thank you so much for taking the time to leave us a 5-star rating! We take pride on offering high-quality wetsuits and surf gear, and your positive feedback encourages us to continue delivering the best to our customers. Thank you for choosing BUELL!
“I am very happy and thankful for my RBZ wetsuit (which i purchased in a surf shop amidst several other brands and styles, based on what seemed to be the best most straightforward design, and very quality feeling construction and material (i was right in that thinking, by the way) :) i look forward to my skeleton versions, which i had shipped to a safe place while traveling to ensure that i could purchase them when i did, since i am so pleased with my first RBZ suit :) i really do love it, it keeps me warm and comfortable, is very flexible, and i always feel good when taking it off and seeing the smiles on the inside knees, reminding me that no matter what, the ability to wear and experience the suit and ocean, is a true gift and privilege worth smiling about :)”
Thank you so much for your amazing 5-star rating of Buell Wetsuits! We are thrilled to hear that you are incredibly happy and grateful for your RBZ wetsuit. It means a lot to us that you chose our brand among the various options available in the surf industry. We put a lot of effort into creating a wetsuit with a straightforward design, top-notch construction, and high-quality materials, so we're delighted that you feel it was the right choice. We can't wait for you to try out the skeleton versions as well!
It is also fantastic to hear that the RBZ wetsuit keeps you warm, comfortable, and offers great flexibility. The fact that it brings a smile to your face when you take it off and see the smiles on the inside knees is truly heartwarming. We absolutely agree that wearing this suit and experiencing the ocean is a gift and a privilege worth celebrating.
We appreciate your support and look forward to providing you with more exceptional products in the future. Have a fantastic time in the water, and keep smiling! :)
“I love the suit, it's so soft, warm, and comfortable. I had a problem with a sale price and the woman who helped me was great. I would buy another suit from your company!”
Tammie, thank you so much for your kind words and 5 star rating! We are happy to hear that you found the suit to be comfortable and warm during your sessions!
Furthermore, we're glad our customer service team was able to assist you with the sale price issue and that you found our representative to be helpful with your needs. Providing excellent customer service is one of our top priorities, and we're delighted that we were able to meet your expectations. We thank you for choosing BUELL wetsuit's as your preferred wetsuit brand.
