Thank you for the great review, Joe! We're glad to hear you find our Buell wetsuits to be a fantastic value. We appreciate your feedback on the sizing—it's always helpful for us to know your experience. Thank you for choosing Buell for your surf sessions; we look forward to getting you back in the water with your next suit!
Thanks for the awesome feedback, Todd! We hear you loud and clear about the J.O.B Blue Camo suits, and we appreciate your enthusiasm. We always strive to bring the best to our riders, so stay tuned for updates! Your support means a lot—here's to more surf sessions ahead and fresh gear in the forecast!
“I own two suits. One is the RB2 4/3 hooded and I recently got the RB1 3/2 Accelerator. A few things I love are: 1) the sales and price points; 2) not all sizes across brands are equal and Buell is one that fits me better than others (though my head is a little too big for the RB2 hood); 3) it is relatively easy to get the over-the-head chest zip on and while it doesn't stop all water from getting in, it is still more secure than a back zip, IMO. Things I am not too jazzed about are the knee pads. For some reason, they rub on my knee kind of hard. The 4/3 affects my left knee and the 3/2 affects my right knee. I notice it more when I walk vs surfing but I had lingering soreness after multiple sessions with the 4/3. I have only worn the 3/2 twice and I really liked it but the gluing on the chest zip doesn't look super secure. It held up the two times I wore the suit but even before I put the suit on, it just looked like it had been pulled a lot or something on the edges. See photos.”
Helena,Thank you so much for taking the time to rate Buell Wetsuits with 4 stars! We are delighted to hear that you are enjoying our products, particularly the RB2 4/3 hooded suit and the RB1 3/2 Accelerator. Your feedback about the sales and price points is greatly appreciated.
We understand the importance of finding a wetsuit that fits perfectly, and we are stoked that Buell suits have suited you better than others. While we apologize for the slight discomfort caused by the knee pads, we are continuously working on improving our products to ensure maximum comfort for our customers.
Rest assured that we will take your feedback into consideration. If you have any concerns or further questions about the gluing on the chest zip, please don't hesitate to contact us.
Once again, thank you for choosing Buell and we sincerely appreciate your support. If there is anything else we can assist you with, please feel free to reach out to us.
Thank you, Brant, for giving Buell Wetsuits a 4-star rating! We really appreciate your positive feedback and all your support. It's great to hear that you have been enjoying your BUELL gear!
Mike,Thank you so much for taking the time to leave Buell a 4- star rating. We appreciate your positive feedback and are thrilled to hear that you love our 5ml booties. It's great to know that they arrived promptly within 2 days and that you were stoked with your purchase.
We understand your concern regarding the shipping fee, and we apologize for any inconvenience it may have caused. We are consistently working towards finding better shipping solutions to provide a seamless experience for our customers.
We thank you again for your kind review and for choosing Buell Wetsuits as your preferred neoprene brand. We look forward to serving you in the future.
Thank you so much for taking the time to review Buell Wetsuits and for your 4-star rating! We truly appreciate your feedback and support.
We also wanted to acknowledge your comment regarding the torn box. We apologize for any inconvenience caused, but we are glad to hear that it did not pose a problem for you. We strive to ensure fast shipping without compromising the condition of our products.
Thank you for choosing BUELL as your preferred wetsuit brand!
Diego,Thank you so much for your 4-star rating! We appreciate your feedback and support.
We strive to provide excellent service to all our customers, and we are delighted to hear that you had a positive experience with us. Our team works hard to ensure that your needs are met and that you have a great time while using our products.
If there's anything else we can assist you with, please don't hesitate to reach out. We value your satisfaction and look forward to serving you again in the future.
“The order was processed quickly and sent out for delivery immediately. The wet suit was a leftover from 2022 so the price was great. The suit fits great and keeps me warm. Very happy with my purchase.”
Thank you so much for taking the time to leave us a 4-star rating! We truly appreciate your support and feedback.
We are delighted to hear that your order was processed swiftly and sent out for delivery promptly. Our team strives to provide efficient service to ensure your satisfaction.
It's wonderful to know that the suit fits you perfectly and keeps you warm. We take pride in delivering high-quality products that meet our customers' needs, and your positive experience confirms that our efforts are paying off.
We look forward to serving you in the future.
Thank you so much for taking the time to leave us a review, Douglas! We greatly appreciate your feedback !
We are thrilled to hear that you had a positive experience with our service. At Buell, providing great service is one of our top priorities. We aim to ensure that all our customers have a smooth and enjoyable shopping experience.
We hope to continue serving you in the future and exceed your expectations with our products and service. If there's anything else we can assist you with, please don't hesitate to reach out.
Thank you, Dan, for your positive feedback and review! We strive to provide excellent customer service and look forward to keeping you suited! Thank you for your time!
“Love this suit super comfy only reason I’m not giving 5 stars is that it needs more chest room- I am a 32a and it’s Tight, and there is NO KEY POCKET!! I had to sew in my own.”
Thank you so much for your 4 star rating of Buell Wetsuits! We're sorry to hear that you find the suit you ordered to not have enough chest room. Your feedback is very important to us, and we will be sure to keep that in mind as we look to improve our future products!
Thank you for your 4 star rating! We appreciate your feedback. We aim to always provide our customers with awesome products, and understand it is not ideal when certain sizes are out of stock. We will continue to work diligently to ensure that our customers have access to the products they need, when they need them. Thank you for all your understanding and support !
“Love your guys wetsuits, very well made, but only thing I would say is it seems your sizes are a bit off. I am basically always a large wetsuit and your larges are just a little big for me. The other thing I will say is the 4mm I ordered had a lot of creases in it, maybe due to the shipping. Other than that I’m a huge buell fan, just wanted to give some constructive feedback. Cheers.”
Thank you for leaving us a review ! Our brand size chart will vary from other brands in the market. Please make sure to always follow our size guide to find your best fit in our brand. If you have any other concerns feel free to contact us at webinfo@buell.com for any questions we can answer regarding your most recent order. Thank you for choosing BUELL!
“Super comfortable, warm, well fitting suits. Durable as well.
Only critique is that the back zips usually flood with water if there is any room in the suit and create a bell bottom affect. The chest zips do not do this.”
Thanks for your 4 star rating of Buell Wetsuits, Bailey! We're happy to hear you find our suits to be super comfortable, warm, and well-fitting for you! We hope to continue to keep you suited ! Thank you for being a returning customer!
“Great buy, but I don't understand why things bought at discount are not eligible for warranty? Does that mean things on discount are discounted because they are defective?”
Thank you for your rating and feedback! Discounted items can tend to be slightly older product that we are clearing out of our inventory to create room for new inventory. As neoprene does break down over a period of time, it can interfere with the warranty policy of a manufactured defect. If you have any further questions regarding this matter you can email webinfo@buell.com. Thank you!
Thanks Brandon for your 4 star rating! We really appreciate feedback like yours. We apologize that sizes are sometimes in and out of stock and assure you that we are currently working diligently on size availability, to best assist our customers! We strive to make sure everyone can enjoy the great quality and price of Buell wetsuits, and we are thrilled the kids love them as well! Thank you for all your support!
Thank you for taking the time to leave us a review Roger! We are pleased that you are satisfied with the look of your new suit! We hope to keep you suited for years to come! Thank you for the continued support!
Thank you so much Jonathan for the 4 star rating! We're so glad to see you've been shopping with Buell Wetsuits. We strive to provide good quality suits for a good price. We appreciate your continued loyalty and we hope to see you again soon!
Hi Zac! We're sorry to hear that the wetsuit got a hole in the first week. We value customer satisfaction greatly so please let us know if there is anything further we can do that may help your experience with us moving forward. Please contact warranty@buellsurf.com to help find a solution to your most recent damages. Looking forward to hearing from you!
