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Merchanting Ltd Reviews

4.1 Rating 1,687 Reviews
76 %
of reviewers recommend Merchanting Ltd
4.1
Based on 1,687 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 69%
Accurate And Undamaged Orders
Greater than 89%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Merchanting Ltd Reviews
Visit Website

Phone:

01375 258023

Email:

sales@buildersmerchant.com

Location:

Merchanting, 44 Stores, 44 Berth,
Tilbury
Essex
RM18 7HP

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Anonymous
Anonymous  // 01/01/2019
Had an issue with delivery, didn't deliver on the day they said but i will say they did phone me and said the product did not get put on the delivery van and would get it the next day, which it did arrive.
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Posted 1 year ago
Very easy ordering and after a small problem my order was delivered very quickly
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Posted 2 years ago
Was on time and making use of them
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Posted 2 years ago
Happy with the products supplied and will buy again. However, would like to be notified if delivery was going to split into two lots. May have been an issue with DHL, if so then I would have given a higher rating.
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Posted 2 years ago
Product very good, supply issue let this down. Good regular contact
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Posted 2 years ago
Good service but would be perfect if you give your customer an indication of delivery time/date
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Posted 2 years ago
Very good
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Posted 2 years ago
very helpful, the first delivery got lost, the second damaged but the customer support was excellent and replacements sent immediately. Maybe need to invest in a better courier company but excellent service and good products?
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Posted 2 years ago
all good, thank you.
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Posted 2 years ago
Good product and price
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Posted 2 years ago
Just what I ordered came when they said all round good service
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Posted 2 years ago
good stuf good servis good praises
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Posted 2 years ago
Good price on composite decking for Black Friday prompted my order. The look and feel of the boards is excellent when they arrived - had been a little concerned about not having ordered sample beforehand, but I needn't have worried. Builder's Marketplace were quick to respond when we had minor problem with delivery - it split into 2 separate days by courier. Delivery was a couple of days later than forecast but at present in December this seems to be normal situation with all deliveries.
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Posted 2 years ago
Received items but communication was poor for delivery
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Posted 2 years ago
Good quality and on time
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Posted 2 years ago
Ordered and quickly responded and delivered without a hick up
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Posted 2 years ago
Didn't send us an order confirmation, which was disappointing. We didn't know when our order was going to be delivered and couldn't track it. It just turned up! Product was good though and delivery fairly quick, so 4 stars
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Posted 2 years ago
good quality materials delivered in a reasonable time
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Posted 2 years ago
High quality 6mm marine plywood sheets arrived well packaged and completely damage free. A fragile product. Slight hitch with quantity, but quickly remedied with apologies.
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Posted 2 years ago
Problems with delivery were rapidly dealt with and I was kept informed.
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Posted 2 years ago
Merchanting Ltd is rated 4.1 based on 1,687 reviews