Merchanting Ltd Reviews

Name: Merchanting Ltd
Address: Merchanting, 44 Stores, 44 Berth, Tilbury, Essex
Rating: 4.06

4.1 Rating 1,687 Reviews

76 %

of reviewers recommend Merchanting Ltd

4.1

Based on 1,687 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 69%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01375 258023

Email:

sales@buildersmerchant.com

Location:

Merchanting, 44 Stores, 44 Berth,
Tilbury
Essex
RM18 7HP

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Merchanting Ltd 5 star review on 21st June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When I got off the internet and onto the phone everything went fine excellent service it was here when they said it would be”

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Posted 3 years ago

“I ordered 15 8×4 ply wood sheets which if I had bought at b&q, would have cost me an arm and a leg. The prices on this site are brilliant! First time shopper and certainly not the last! Friendly delivery driver. Great communication. I'd recommend spending over £300 at one time to avoid expensive delivery.”

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Posted 3 years ago

“I sent you an email saying thanks.”

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Posted 3 years ago

“Excellent service will definitely be buy from here again.”

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Posted 3 years ago

“Great service. Ordered a wheeley bin for collection. Before i had time to drive down and collect it had been delivered free of charge. Best price around.”

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Posted 3 years ago

“Good but took a while to deliver”

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Posted 3 years ago

“Really happy with my purchase, it was only a small order, went and picked it up as I only live down the road and the guys were really helpful, carried it to my car for me, were friendly etc Really easy smooth transaction, and I’ve been spreading the word when everyone asks where my gin shelves are from x will definitely be back!”

Merchanting Ltd 5 star review on 13th May 2021

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Posted 3 years ago

“The driver telephoned in advance when in the area and delivered my order shortly after. Quite a large delivery which he helped to get in the house. A great company that I would use again.”

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Posted 3 years ago

“Got it right in the end. This was the only place I could find for the wood that I needed, but expensive for delivery (small value order). Initially I was told that the courier had lost the wood, and I would be sent a replacement, but before the 2nd delivery could be arranged the first one arrived ??? The wood ordered was cut as needed and the communication was good on the phone.”

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Posted 3 years ago

“Allowed me to buy half sheet of sundela rather than a full sheet. Arrived promptly in perfect condition. Great service.”

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Posted 3 years ago

“Great service, great selection of goods and great value. My goods were received on time and in good condition.”

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Posted 3 years ago

“Prompt and accurate”

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Posted 3 years ago

“I think further communication messages should be available to include further transparency between seller and shipper.”

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Posted 3 years ago

“Good communication following order being placed online. Delivered within the time stated.”

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Posted 3 years ago

“Exactly what I wanted.”

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Posted 3 years ago

“The Pegboard I ordered was damaged during shipping and stained. A small partial refund was provided. They were responsive, but the quality needs improvement.”

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Posted 3 years ago

“My order was only part delivered but despite the difficult circumstances we all have to live in but particularly difficult for small businesses, after I got in touch with them they did their very best to sort out the problem for me. Kudos to them and their stuff was competitively priced which was excellent for me.”

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Posted 3 years ago

“The staff are very polite and answered my questions. The price for the item was the best I found locally.”

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Posted 3 years ago

“Only part of my order arrived”

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Posted 3 years ago

“Really good as the product we order wasn't in stock so they got in touch to give us some options we choose one and they sorted it. Also the delivery was very fast got it 2 days earlier than we was expecting. I would recommend this place to anyone.”

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Posted 3 years ago

Merchanting Ltd is rated 4.1 based on 1,687 reviews