BUILT/ Reviews

Name: BUILT/
Rating: 4.63

4.6 Rating 1,391 Reviews

91 %

of reviewers recommend BUILT/

4.6

Based on 1,391 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

07413810510

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent value excellent management and staff. Well do built”

Helpful Report

Posted 6 years ago

“5stars as usual quick and helpful staff and free coffee and breakfast always a bonus”

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Posted 6 years ago

“first order from built was short of 3 items never sorted despite being promised it would never refunded either,second order from built arrived 4 hrs late,and third order from built,received wrong items again promised it would be sorted it wasnt nobody even bothered to call back despite being told by 2 seperate people they would needless to say wont be ordering from built again.”

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Posted 6 years ago

“All ways polite on the phones. Driver on time. Really good service”

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Posted 6 years ago

“Ordered online and was able to choose a 2 hour delivery slot which suited my needs. Order was delivered on time by a friendly driver. Got a follow up call to check if I was satisfied with the goods and to remind me that I could come in at any time over the next 2 weeks for my free breakfast which was part of a special offer they were running. Excellent value for money and second to none customer service. Thank you”

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Posted 6 years ago

“Goods delivered on time and click and collect amazing in and out in 10 minutes”

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Posted 6 years ago

“first class service”

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Posted 6 years ago

“Needed materials for garden project next day delivery on the ball nice and early good prices. Delivery driver helpful and friendly”

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Posted 6 years ago

“Delivey turned up nearly 2 hours late and didn't bring correct items. Had to wait over another 2 hours for delivey to be completed. Guys in the office couldn't get hold of the driver but they were pleasent to speak to. Delivery should if arrived between 8 and 10am but did not get complete delivery till nearly 4 pm. List a lot of timw on the job that day down to late and wrong deliveries. Would have rated a lot higher if delivery would have been correct and on time.”

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Posted 6 years ago

“Ordered two lots of timber. Price very competative. Staff very helpful and polite. Web site very user friendly. Best bit you get to select your delv date and time great.”

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Posted 6 years ago

“Ordered rebar had rebar delivered all good. Delivery a little expensive though”

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Posted 6 years ago

“Good service, quality products, great to be able to choose what time you would like your delivery”

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Posted 6 years ago

You pick the time and we'll make it happen, Stephen! See you next time. Thanks, Christian

Posted 6 years ago

“I find the website easy and practical when ordering materials an delivery is very quick”

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Posted 6 years ago

Thanks, Barrie! If you like our speedy delivery service, you'll love BUILT/ Click & Collect. Give it a go on your next order See you next time. All the best, Christian

Posted 6 years ago

“Built as a company are very competitive on price. The team are extremely professional and helpful. My orders have arrived on time. The opportunity to have deliveries on a Sunday has been extremely helpful to the progression of works.”

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Posted 6 years ago

Brilliant! Thanks, Elizabeth. It's always great to hear how BUILT/ is making lives easier. See you again next time. All the best, Christian

Posted 6 years ago

“It was a great experience. No hassle :)”

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Posted 6 years ago

That's how we roll 😎 See you next time! Many thanks, Christian

Posted 6 years ago

“Absolutely fantastic.. it's like the Apple store has met the building world. Websites great, in store service and ability to collect at a set time is second to none. You have reinvented the builders merchants.. bringing it right upto date. Had a delivery and it turned up on time and the driver was great too. The size of the stock and the prices are great! Can't complain.”

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Posted 6 years ago

Wow! Thanks, Ben 😃 You've summed up the BUILT/ experience beautifully. Spread the word and stay tuned... there's so much more still to come. All the best, Christian

Posted 6 years ago

“Staff are very helpful great service. Deliveries on time.”

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Posted 6 years ago

That's the BUILT/ way! Thanks, Mohammed! See you next time. All the best, Christian

Posted 6 years ago

“Brilliant & easy site to use👍 Delivery time was early too, ordered 2 fence panels in great condition definitely buy from again..!! Big thank you from me. Top job”

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Posted 6 years ago

Top review! Glad we were able to help. See you again next time! 😃 All the best, Christian

Posted 6 years ago

“Helpful friendly staff who know their products”

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Posted 6 years ago

You can count on us, Steve! Thanks for choosing BUILT/. See you next time. All the best, Christian

Posted 6 years ago

“got off to a dodgy start with very late delivery but made up for it with a on time sunday delivery helped me finish my project just before going on my holiday”

Helpful Report

Posted 6 years ago

Thanks, Gary! We do our best to plan the most efficient delivery routes but occasionally something happens that's beyond our control. In any case, you can rely on us to get your order to you by hook or by crook 👍 All the best, Christian

Posted 6 years ago

BUILT/ is rated 4.6 based on 1,391 reviews