BUILT/ Reviews

Name: BUILT/
Rating: 4.63

4.6 Rating 1,391 Reviews

91 %

of reviewers recommend BUILT/

4.6

Based on 1,391 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

07413810510

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great delivery service a bit disappointed that you never had and multi or board finish or square edge 8&4 plasterboard”

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Posted 5 years ago

“Cannot fault it from ordering through to collection. The prices are pretty cool too!!”

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Posted 5 years ago

“Apart from a slight mix up wth quantity, the matter was dealt with efficiently by warehouse manager,won’t hesitate to use built in future”

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Posted 5 years ago

“Good prompt service”

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Posted 5 years ago

“Each purchase has been collected from the Aston store and the service from the staff has been superb on each occasion. I have no hesitation in recommending this company”

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Posted 5 years ago

“Great item. Delivered on time as promised.”

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Posted 5 years ago

“Always friendly & efficient when I ring up to make an order .”

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Posted 5 years ago

“Tried to order on line but couldn't complete. Rang up No problems. Swift phone answering. Goods arrived when stated 😀”

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Posted 5 years ago

“First time using built and well impressed good prices and prompt delivery will be using again”

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Posted 5 years ago

“Really impressed how built has there set up.”

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Posted 5 years ago

“I have used Built for most of our recent materials and love the service so much. The Birmingham branch make life very easy with regards to pricing quotes, arranging deliveries and discounts on collections. I now make it my first choice to order from Built before any where else”

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Posted 5 years ago

“Excellent service, helpful well mannered staff. Would definitely use again, prices very competitive.”

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Posted 5 years ago

“easy to place order online delivery came next day and driver helped unload materials”

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Posted 5 years ago

“Very happy with my 1st experience of BUILT.”

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Posted 5 years ago

“Great service great prices the new age of builders merchants”

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Posted 5 years ago

“Great prices for what I needed,easy to use website for ordering and payment ,booked deleivery for a week ahead but was delivered on time as quoted,excellent service”

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Posted 5 years ago

“easy to place order, although slight problems with delivery due to site access we were kept fully informed and our rock salt was delivered on the agreed day. When phoning BUILT staff were very helpful and although couldn't confirm delivery there & then they did call us back promptly. will use in future & recommend.”

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Posted 5 years ago

“It was a dodgy start with my first order not turning up. But to their credit I was fully informed, compensated and apologised to. Theres nothing worse than your goods not turning up and nobody has a clue what's going on. I was told in advance my order was going to be late, an apology made and a solution offered. I can work with that. You never know how good a company is until it all goes wrong, I felt BUILT handled it exceptionally well, and for that reason alone I'll be back.”

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Posted 5 years ago

“Delivered on time, easy to order, very impressed”

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Posted 5 years ago

“The staff is great very helpful, the prices on items in built is fairly cheap I can not complain. Built suppliers are terrible they can not keep to the expected delivery date. I have been waiting now 2 weeks for fire and smoke seals I am constantly being told by built staff they still have not received delivery from suppliers. It’s really frustrating and i am really starting to lose my patients. I should be offered more than 10% discount since I have been waiting this long I guess it will be ignored.”

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Posted 5 years ago

Hi Noorul, Please accept our apologies for this problem. We pride ourselves on always offering a reliable service with guaranteed delivery or collection dates & times. I will investigate how this delay has happened and will ensure actions are put in place to avoid this happening in the future. Kind Regards James

Posted 5 years ago

BUILT/ is rated 4.6 based on 1,391 reviews