BUILT/ Reviews

Name: BUILT/
Rating: 4.63

4.6 Rating 1,391 Reviews

91 %

of reviewers recommend BUILT/

4.6

Based on 1,391 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

07413810510

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Products were priced competitively, convenient time slots were available and delivery arrived within the time slot selected.”

Helpful Report

Posted 6 years ago

Bish-bash-bosh! Sounds like you've found your ideal trade supplier 😉 See you again next time. Many thanks, Christian

Posted 6 years ago

“Can't fault the goods or the sevice on both occasions I've bought from them, the web site make ordering so easy, time slots are good an d work well with my job on Fridays, would defenatly rec omens and use again, thank you :)”

Helpful Report

Posted 6 years ago

Thanks, Mark! It's great to hear how well BUILT/ slots in with your work. See you next time. All the best, Christian

Posted 6 years ago

“Excellent service allways on time Order on line takes seconds so don’t Have to leave job with takes times and lose money”

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Posted 6 years ago

Time is money. We save you both 😎 Thanks, James. See you next time. All the best, Christian

Posted 6 years ago

“Helpful,polite and very approachable. Staff went above and beyond to ensure a smooth transition was achieved very professional”

Helpful Report

Posted 6 years ago

That's how we roll, Chris! 😎 Thanks for choosing BUILT/. We look forward to seeing you again next time. All the best, Christian

Posted 6 years ago

“Great service. Well priced products. Very friendly and professional staff. Would def recommend”

Helpful Report

Posted 6 years ago

Nice one! Please do spread the word and visit us again soon. Cheers, Christian

Posted 6 years ago

“Everything came fast, materials came in perfect condition. Very helpfull driver who help me take everything out. Price Also great. Highly recommended”

Helpful Report

Posted 6 years ago

Thanks, Jaroslaw! You should give Click & Collect a go too. Right now you can save 10% when you collect from out Aston branch. Vist the website for more info. All the best, Christian

Posted 6 years ago

“excellent service staff were very polite and helpful.Products are fairly priced.Will be using again.”

Helpful Report

Posted 6 years ago

Nice one, Mohammed! See you next time. All the best, Christian

Posted 6 years ago

“prompt delivery and quick to reschedule at the quickest opportunity if for some reason product is damaged in the warehouse”

Helpful Report

Posted 6 years ago

We've always got your back! Thanks for choosing BUILT/ All the best, Christian

Posted 6 years ago

“Absolutely fantastic service! Easy website to navigate, smooth checkout and fast and precise delivery.”

Helpful Report

Posted 6 years ago

Cracking review, Matthew! Thank's so much for your feedback. See you at BUILT/ again soon. All the best, Christian

Posted 6 years ago

“Prices of products are great but most of all the customer service is brilliant I had a problem with the payment online and they called me back three times to get it all sorted and then it was a quick delivery great service”

Helpful Report

Posted 6 years ago

You've made our day, Graham! Thanks so much for your positive feedback. We're working hard to bring our customers a new level of service, so hearing about great experiences like yours is fantastic 😄 All the best, Christian

Posted 6 years ago

“Great products and fast delivery”

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Posted 6 years ago

👍 Two thumbs up 👍 Thanks, Marcus. See you next time. All the best, Christian

Posted 6 years ago

“great service, great products delivered on time”

Helpful Report

Posted 6 years ago

Great! Thanks for your feedback, Rebecca. Please spread the word and come back soon. All the best, Christian

Posted 6 years ago

“Ordering easy enough, but pulled in to find staff still had not located the items . Had to wait 10 minutes for them to be found.”

Helpful Report

Posted 6 years ago

Hi there, Sorry to hear that your recent collection wasn’t as fast as usual. We’re looking into it to ensure all customers get the same swift service we're known for with every order. Try Click & Collect again soon to get 10% off. Just use offer code COLLECT10 at the checkout (excludes items already on promotion). Plus, right now, get a FREE breakfast when you collect weekdays between 6am and 10am. We’re committed to bringing all our customers a service they can rely on, so your feedback is really appreciated. We hope to see you again soon! Many thanks, Christian

Posted 6 years ago

“Great products delivered free and on time”

Helpful Report

Posted 6 years ago

Thanks, Eddy! Spread the word and come back soon! All the best, Christian

Posted 6 years ago

“Delivery arrived promptly, customer service very helpful as bags were missing so they rectified by delivering them with my next order. Thank you will be using Built again”

Helpful Report

Posted 6 years ago

Thanks! See you again next time! All the best, Christian

Posted 6 years ago

“Good prices and amazingly small but accurate range of each material, seem to be familiar with what most builders/DIYer needs are. Delivery is very good and they went the extra mile to make sure my order would arrive.”

Helpful Report

Posted 6 years ago

Thanks, Ethan! We think there are enough oversized sheds stuffed with building materials out there already 😜 BUILT/ is different. It’s a smarter, faster, and more reliable way to buy building supplies. That’s why you’ll always find the products you want in the quantities you need and receive a service that goes above and beyond the competition. We’ve got your back. All the best, Christian

Posted 6 years ago

“Superb service,timber always in good condition,all packages well boxed,delivery always on time and prices are competitive.”

Helpful Report

Posted 6 years ago

Thanks, Peter! Sounds like our swift service and timber guarantee are saving you valuable time. We're here whenever you need us. See you at BUILT/ again soon. All the best, Christian

Posted 6 years ago

“Good value for money, the lady was polite and professional over the phone and quick delivery!”

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Posted 6 years ago

Thanks, Zita. We're here whenever you need us! All the best, Christian

Posted 6 years ago

“Service good although some paving slabs were broke when checked”

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Posted 6 years ago

“I am going to be honest- really helpful staff and good service. However I had 4x2 lengths of timber delivered and I have never seen so many twists in so much timber in my life. I wasn't there when the order was delivered and many were unusable but the carpenters had already started and made best use of what was there. Advice- if it's timber get it yourself”

Helpful Report

Posted 6 years ago

BUILT/ is rated 4.6 based on 1,391 reviews