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BUILT/ Reviews

4.6 Rating 1,391 Reviews
91 %
of reviewers recommend BUILT/
4.6
Based on 1,391 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read BUILT/  Reviews
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Phone:

07413810510

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Anonymous
Anonymous  // 01/01/2019
Free delivery on a Saturday at short notice. Driver was a few minutes earlier than stated time slot and helped carry four lots of materials into the house. Second time I've used Built. Both experiences good. Will use again. Only issue is limited choice of materials on website.
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Posted 6 years ago
Friendly staff and great drive through system for collecting.
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Posted 6 years ago
Probably the best building merchant I've been to. Good prices and very useful staff.
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Posted 6 years ago
Well done Built
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Posted 6 years ago
Really happy with service and the free hot drinks.
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Posted 6 years ago
Great click and collect system, very efficient use of technology.
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Posted 6 years ago
Really easy website to navigate. Good prices. Collection time fixed to suit need and pick up straight forward and prompt. Will definitely be ordering with BUILT again.
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Posted 6 years ago
Very reasonably priced, great customer service, very easy with the click and collect system.
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Posted 6 years ago
Shopped here twice in 3 days and simply put its like shopping at Argos exept for building materials. Staff are friendly and although had to wait a little while to receive goods, the 20% off all timber deal made it worth the wait. Highly recommended.
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Posted 6 years ago
This was my first time using built. Nice and easy to place order on line with very competitive prices. Was expecting slightly quicker service when I arrived. Had to wait about half an hour to go and collect my order but the guys picking my order were an absolute legend, assisted with loading my car dispite being a very awkward load. One item was out of stock dispite ordering online a week earlier. However the guys sorted me a replacement, and refunded the out of stock item. All in all fantastic customer service at the warehouse, if not a little slow to get started.
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Posted 6 years ago
Very fast and efficient, friendly staff and free coffee!
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Posted 6 years ago
Received goods in time stated even though there was an issue on returns it was resolved whilst driver was there spoke to Richard who immediately sorted it with excellent customer service.
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Posted 6 years ago
Great place, beautifully stocked and magically manned.
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Posted 6 years ago
Great service. And lower prices
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Posted 6 years ago
Excellent price excellent service. Delivered on time as expected
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Posted 6 years ago
everything ive had so far has been just as expected
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Posted 6 years ago
excellent service, very helpful staff. competitively priced
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Posted 6 years ago
Perfect
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Posted 6 years ago
Very happy with the services provided.Thank you
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Posted 6 years ago
Very pleased with the services provided.
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Posted 6 years ago
BUILT/ is rated 4.6 based on 1,391 reviews