BUILT/ Reviews

Name: BUILT/
Rating: 4.63

4.6 Rating 1,391 Reviews

91 %

of reviewers recommend BUILT/

4.6

Based on 1,391 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

07413810510

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 100 decking boards online from the Birmingham Aston branch and i really didn't know what to expect. I called just before delivery and and i was told everything was all sorted and i will receive the delivery between 1.30-4.30. The delivery came on time and the driver was excellent. He helped carry the decking boards to the back garden. Quality service and so far the decking boards are excellent. I will be using build again for other building projects.”

Helpful Report

Posted 6 years ago

Thanks, Michael! If you like our deliveries, you'll love our Click & Collect service! Give it a go on your next order 😃 All the best, Christian

Posted 6 years ago

“The staff are all willing to help u at any time and if something isn’t righ they put it right”

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Posted 6 years ago

We've always got your back! See you again next time. Many thanks, Christian

Posted 6 years ago

“Awesome service, ordered online and the item was waiting for me when I went to collect. Even easier than I thought it would be!”

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Posted 6 years ago

Thanks, Rob! We've reinvented Click & Collect to put an end to long queues and slow service. It's finally the super-fast, reliable service that the professional trade deserves 👍 See you again next time. All the best, Christian

Posted 6 years ago

“This is the future of builders merchants... fantastic service, I will be using again”

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Posted 6 years ago

We're just getting started... See you next time! Thanks, Christian

Posted 6 years ago

“hi, The lady was very helpful at all times, also professional at her job, found what I needed, I will be back soon.”

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Posted 6 years ago

Hi, Yasir! Thanks for your feedback. See you again next time! All the best, Christian

Posted 6 years ago

“I have used built a few times now and i am very satisfied with the service provided.”

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Posted 6 years ago

Thanks for your feedback, Matthew, and thanks for continuing to choose BUILT/. You're on to a real winner and there are loads more exciting developments still to come! All the best, Christian

Posted 6 years ago

“Brilliant service delivered when said they would and kept me updated friendly delivery driver to will be using BUILT again that’s for sure”

Helpful Report

Posted 6 years ago

That's great to hear! We look forward to seeing you again. Don't forget to drop by our Aston branch and try our superfast Click & Collect service too. All the best, Christian

Posted 6 years ago

“Very eady to order, selection of delivery slots were available so i could select one that suited me best. Arrived on time and as it was an 8 x 4 sheet of marine plywood, undammaged. Very helpfull driver aswell.”

Helpful Report

Posted 6 years ago

Thanks, Robert! We think buying building supplies should be the easiest part of your job, so we're doing everything we can to make it happen. Looking forward to seeing you again. All the best, Christian

Posted 6 years ago

“excellent service and products..delivery as promised..will use again”

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Posted 6 years ago

Thanks, David! We're here whenever you need us. See you next time. All the best, Christian

Posted 6 years ago

“Great service provided, excellent customer service”

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Posted 6 years ago

We aim to please ☺ Thanks so much for your review. We look forward to seeing you again. All the best, Christian

Posted 6 years ago

“Excellent service , great prices with delivery always on time.”

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Posted 6 years ago

That's how we roll! Thanks, Karl. See you next time 👍 All the best, Christian

Posted 6 years ago

“The modern day builders merchant who are more than willing to pull out the stops to keep your project on track, even delivering on a Sunday! Many thanks to all at Built”

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Posted 6 years ago

You've made our day! Thanks, Sam. We look forward to seeing you again. All the best, Christian

Posted 6 years ago

“Very helpful good prices friendly staff will use again”

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Posted 6 years ago

Brilliant! See you next time, Brendan. Many thanks, Christian

Posted 6 years ago

“Good prices Good service. Helpful staff.”

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Posted 6 years ago

Bish-bash-bosh! Thanks, Adrian. We really appreciate your positive feedback. See you next time. All the best, Christian

Posted 6 years ago

“Exceptional value for money. Quick free delivery, Will look to Built for future needs.”

Helpful Report

Posted 6 years ago

Thanks, Robert! Please spread the word and come back soon. All the best, Christian

Posted 6 years ago

“Excellent service with a competitive price. Delivery arrived in the allotted time and the driver Colin was very friendly and helpful. Will definitely use again”

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Posted 6 years ago

We're ready when you are. Thanks, Wayne. We look forward to seeing you again. All the best, Christian

Posted 6 years ago

“Good quality and exellent service, polite and helpful driver. Will use again. No problem whole process of regestration etc. was easy and straightforward. 5 star.”

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Posted 6 years ago

Thanks, William! We're so glad you enjoyed your BUILT/ experience. See you next time. All the best, Christian

Posted 6 years ago

“Very easy to order and track delivery date”

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Posted 6 years ago

Speed, ease, and reliability. It's how buying building supplies should be. See you next time. Many thanks, Christian

Posted 6 years ago

“very quick and great value”

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Posted 6 years ago

A winning combination. Thanks, Barry. We look forward to seeing you again. All the best, Christian

Posted 6 years ago

“I ordered 10 bags but only 3 was missing and one was split, however I phoned and got call back straigh away to say there was not no more in stock. So I would get another delivery of 4 next week.”

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Posted 6 years ago

BUILT/ is rated 4.6 based on 1,391 reviews