Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No the first time Bulb is my supplier, was happy with them before even happier now.”

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Posted 3 years ago

“Excellent, vibrant company, can’t praise them enough. My son introduced us to them. Have now changed our main home and a holiday home over to them.”

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Posted 3 years ago

“Great supplier. Good prices. Easy to switch.”

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Posted 3 years ago

“Quick service. No complicated bills.”

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Posted 3 years ago

“Whilst Bulb are not the cheapest option for electricity, their App ease of use and customer service are brilliant. They are a green energy supplier which is important to me and you can talk to a human being if you need to. I would and have recommended them to other people.”

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Posted 3 years ago

“Staff always very friendly well trained”

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Posted 3 years ago

“Very efficient company with a second to none customer service! Highly recommended!”

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Posted 3 years ago

“We changed to Bulb when we moved house and the whole process was pain free, quick and easy. Would highly recommend Bulb. They keep you updated with when and how much they are taking and how your usage is going every month. Never had such up to date information with any other fuel companies before. No pressure either. Well done Bulb.”

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Posted 3 years ago

“This is by far the best energy supplier, best prices and without a doubt the best customer support.”

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Posted 3 years ago

“I realy like the ease of setting everything up and communication is spot on”

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Posted 3 years ago

“we are very satisfied with the service provided”

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Posted 3 years ago

“On an scale 1 to 10. I give 11. Outstanding service. God bless you all. Stay safe. Mario Joao Monteiro Pereira SN450210C”

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Posted 3 years ago

“We haven’t even moved into our new home & you put your prices up”

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Posted 3 years ago

“I am a new customer to Bulb Energy and so far so good I have no troubles that come to mind. I will be continually happy if it stays that way”

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Posted 3 years ago

“Bulb is fantastic. It can easily be compared with all the other top providers in the market today. While tey have only one tariff, it does not make much of a difference to me. Adn the rating reflects that.”

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Posted 3 years ago

“Best thing about Bulb is everything is on mobile app, you don't need to contact customer service for anything.”

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Posted 3 years ago

“Bit of a rough patch in the beginning due to previous owners using double the electricity I used but overall great service and emails answered after a few days”

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Posted 3 years ago

“Easy to deal with and great staff”

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Posted 3 years ago

“Switched to Bulb after Uswitch comparison. They put the prices up immediately after switch completed.”

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Posted 3 years ago

Hi Christopher, Thanks for leaving us a review. I'm sorry for the unfortunate timing of this price change. We had to increase our prices, as our prices reflect the true cost of energy on the wholesale market. When these rise, we have to change our tariff accordingly. If you would like to read more about this, you can do so here: https://bulb.co.uk/blog/energy-price-watch-were-changing-our-prices-may-21 All the best, Lou

Posted 3 years ago

“Great people who was very helpful when changed over to bulb account after being with another energy firm who couldn't be bothered thanks again Bulb”

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Posted 3 years ago

Bulb is rated 4.1 based on 3,920 reviews