Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

Write Your review

Tell us how Bulb made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The easy way to swoop over and the bills tell us when we in credit and how much we are in credit”

Helpful Report

Posted 3 years ago

“Excellent service”

Helpful Report

Posted 3 years ago

“Bulb are great. Lots of electricity, but Not lots of money”

Helpful Report

Posted 3 years ago

“Very easy and simple to join. Monthly statements which are easy to understand. Fixed upfront monthly payment with no hidden extras.”

Helpful Report

Posted 3 years ago

“Switching was very easy with very good communications.”

Helpful Report

Posted 3 years ago

“Best move”

Helpful Report

Posted 3 years ago

“Very disappointed so far”

Helpful Report

Posted 3 years ago

Hi there, I'm sorry to see your Bulb experience hasn't been what you'd hoped it'd be. I'd like to try help improve it however I can. If you've got any issues or questions you'd like to discuss send an email over to feedback@bulb.co.uk and I'm happy to lend a hand. All the best, Curtis

Posted 3 years ago

“Good service. Transparent and honest particularly with prices. Recently moved house and switching over was extremely straightforward and done swiftly.”

Helpful Report

Posted 3 years ago

“Been with bulb a few months now and every thing seems fine so far no problems ,the change over was no trouble at all bulb did it all for me and every thing went smoothly. and im quite at the moment to continue with bulb.”

Helpful Report

Posted 3 years ago

“Keeps me well informed about my account,giving me a balance every month”

Helpful Report

Posted 3 years ago

“I give 4 stars as I have only been with Bulb for a couple of months.I have found however that Bulb are more customer orientated than my previous supplier which is why I turned to Bulb. Time will tell.”

Helpful Report

Posted 3 years ago

“not what it appeals to be”

Helpful Report

Posted 3 years ago

Hi Zorba, I'm sorry Bulb hasn't lived up to your expectations. If there's anything we can help out with send me an email on feedback@bulb.co.uk and I'm happy to help out. All the best, Curtis

Posted 3 years ago

“Good value friendly service”

Helpful Report

Posted 3 years ago

“Easy helpful”

Helpful Report

Posted 3 years ago

“Very simple to change to bulb and bills about 20% cheaper. Would highly recommend.”

Helpful Report

Posted 3 years ago

“Poor customer service, and poor communication and expensive tariff”

Helpful Report

Posted 3 years ago

Hi Cheryl, I'm sorry you've had a bad experience getting help from our customer service teams. We pride ourselves on making energy simpler for our members, and don't want to let you down in that regard. If there's any outstanding issues I can help out with just send an email over to feedback@bulb.co.uk and I'm happy to help. All the best, Curtis

Posted 3 years ago

“Found very easy to join”

Helpful Report

Posted 3 years ago

“Changed over recently it was absolutely seamless and I am saving £30 a month!! What S not to like!! 👍👍👍👍”

Helpful Report

Posted 3 years ago

“I swapped from a previously unhelpful supplier when I moved house to a new build, determined NOT to use the supplier that came with the new place, I took on my daughters recommendation of Bulb. It's so easy!!”

Helpful Report

Posted 3 years ago

“Good service”

Helpful Report

Posted 3 years ago

Bulb is rated 4.1 based on 3,920 reviews