Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to use and get questions answered”

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Posted 3 years ago

“So far more hepful than Eon”

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Posted 3 years ago

“So far more hepful than Eon”

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Posted 3 years ago

“Very easy to change addresses. Never had any issues with Bulb. Smart meter to come soon!”

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Posted 3 years ago

“Since moving to Bulb, I have had an excellent service, even when I moved house recently the switch over was simple and no hassles. I have saved quite a bit on my energy bills over the months I have been with Bulb, and sending in the meter readings is so simple. However, I am looking forward to getting my Smart meters installed on 24th August. I would highly recommend this energy company. Thank you Bulb.”

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Posted 3 years ago

“Good for changing supplies however with 2 weeks of changing put their prices up.”

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Posted 3 years ago

Hi there, I'm sorry to hear that your switch to Bulb has coincided with our most recent price change. We hadn't wanted to increase our prices, but recent surges to wholesale costs had made it unavoidable. I still entirely appreciate that it's bad timing, and if there's anything else at all I can help with just drop an email to feedback@bulb.co.uk and I'm happy to take a look. All the best, Curtis

Posted 3 years ago

“Switched from boost and I'm amazed at how much money im saving! Seemed like i used to have topup constantly with boost now £20 does a week or more! Brilliant”

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Posted 3 years ago

“Best move we made 💯 really great app easy to track”

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Posted 3 years ago

“Excellent online platform with accurate, easy to use and relevant information”

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Posted 3 years ago

“Very easy to use and get questions answered”

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Posted 3 years ago

“Easy to change to your supply after being recommended by a present customer.. Been very satisfied with the service from you and have recommended you to others.”

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Posted 3 years ago

“Prices are reasonable and fair”

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Posted 3 years ago

“Excellent service easy to contact with quick response to any questions 10/10 .”

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Posted 3 years ago

“I'm a new customer but at the moment everything is great”

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Posted 3 years ago

“Great supplier. Never had any problems in nearly 6 years.”

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Posted 3 years ago

“Prices gone up. I wish I hadn’t switched”

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Posted 3 years ago

Hi there, Thanks for leaving us a review. Unfortunately, due to the rising cost of energy on the wholesale market, we have had to increase our prices. Our tariff reflects the true cost of energy, so when costs increase, we have to increase our tariff too. A typical member will now see a slight increase in their billing, paying £1.33 more for their energy a week. We’ve written more about this on our blog: https://bulb.co.uk/blog/energy-price-watch-were-changing-our-prices-may-21 All the best, Lou

Posted 3 years ago

“Brilliant. After the last supplier”

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Posted 3 years ago

“Very good and efficient. Great, I would certainly recommend Bulb😊”

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Posted 3 years ago

“Bulb was easy to join and it keeps me informed on the cost of the energy I’m using.”

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Posted 3 years ago

“good service and easy to use website. would have given 5 stars but two price rises in last year. Will stay with them as easy to contact and usually swift response”

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Posted 3 years ago

Bulb is rated 4.1 based on 3,920 reviews