Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bulb was recommended to me by my son the process was very easy to understand and to put in place.”

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Posted 3 years ago

“Very easy site to navigate, contact every month”

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Posted 3 years ago

“I’ve tried two other suppliers earlier and have spoken to friends using other energy suppliers.... I’ll use Bulb again and again. Charges are reasonable, no story. I’ll recommend bulb to good friends and love once. 5 stars”

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Posted 3 years ago

“Great energy provider. I struggled with SSE for ages, then I switched to bulb and they sorted out my smart meter in days!!”

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Posted 3 years ago

“Good customer service with regular readings”

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Posted 3 years ago

“Good very good thanks”

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Posted 3 years ago

“When you phone them most unhelpful people and don’t lesson to a think u have to say that r all ways right”

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Posted 3 years ago

Hi there, Thanks for leaving us a review. I'm sorry that you have had a negative experience getting in touch with us. If this matter is still unresolved, would you be able to send us an email to feedback@bulb.co.uk, so that we can look into this for you? All the best, Lou

Posted 3 years ago

“Ok so farcharled”

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Posted 3 years ago

“So far very satisfied with the service”

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Posted 3 years ago

“super price”

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Posted 3 years ago

“It has been so easy switching to Bulb. I can review my usage at anytime and I like the fact Bulb is geared to using only renewable energy. Green energy use is the future for everyone.”

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Posted 3 years ago

“I'm happy with bulb at the moment and loving the fact I received a £50 top up on my electric as soon as I joined. I think the real test will be in the winter months as I'm not using much gas or electricity at the moment”

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Posted 3 years ago

“Put the price up one week after moving to bulb”

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Posted 3 years ago

Hi there, Thanks for leaving us a review. I'm sorry for the unfortunate timing of this price change. Because the cost to supply energy has continued to rise, we need to increase our prices to reflect this. We do always give our members 30 days notice in advance of a price rise before it goes into effect, so that they can decide whether they want to stay with Bulb. You can read more about the reasoning behind this price change on our blog here: https://bulb.co.uk/blog/energy-price-watch-were-changing-our-prices-may-21 All the best, Lou

Posted 3 years ago

“Good value on gas and electricity been with bulb nearly 3 years and that's including when we moved they did our move over to stay with them. GOOD SERVICE”

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Posted 3 years ago

“It's all good now”

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Posted 3 years ago

“Used to be good, went rubbish, poor customer service, prices going up and lazy attitude of staff”

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Posted 3 years ago

Hi there, Thanks for leaving us a review. I'm sorry to hear that you've not a positive experience with us. If there's anything that we can look into and resolve for you, we'll be happy to do so. Would you be able to send us an email to feedback@bulb.co.uk, with your account details please? All the best, Lou

Posted 3 years ago

“Since changing to Bulb I've been able to save money on my key meter.”

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Posted 3 years ago

“had no problems with bulb great price”

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Posted 3 years ago

“Quick and easy to change to and excellent rates”

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Posted 3 years ago

“Customer service very good Price better than competitors Overhaul very good service.”

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Posted 3 years ago

Bulb is rated 4.1 based on 3,920 reviews