Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

Write Your review

Tell us how Bulb made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service from this company is excellent.”

Helpful Report

Posted 2 years ago

“Very helpful and friendly customer service they very patient and good listener to sort out customer need , great thanks”

Helpful Report

Posted 2 years ago

“Bulb has been the cheapest and best service i have ever known , i wish i had changed over to them years ago , it wasnt until my son reccomended me to them , and what a surprise.”

Helpful Report

Posted 2 years ago

“Always have been very impressed with Bulb’s service. Very sorry for their recent problems. Hope everything gets resolved soon!”

Helpful Report

Posted 2 years ago

“Have been with Bulb for many years and they are, in my opinion, the best Energy company i have been with. Brilliant customer service and website, helpful and courteous staff, and i Hope sincerely that they can beat the problems they're facing currently, as would be tragic to lose such a good company.”

Helpful Report

Posted 2 years ago

“Absolute horrendous company”

Helpful Report

Posted 2 years ago

Hi Steve, Thanks for taking the time to leave us a review. I am sorry you've not had a good experience with Bulb. We aim to provide the best possible service but it sounds like you have not received that. I would like to discuss this further with you if possible. We can then hopefully sort out the problem. If you could email us at feedback@bulb.co.uk with the reference number RIO131221 and your account details that would be great. All the best, Katie

Posted 2 years ago

“My recent experience was excellent, with a new statement being sent very quickly.Thank you!!”

Helpful Report

Posted 2 years ago

“You are able to SPEAK TO A PERSON Always helpful.”

Helpful Report

Posted 2 years ago

“Best supplayera”

Helpful Report

Posted 2 years ago

“Best supplayera”

Helpful Report

Posted 2 years ago

“Had trouble to being with but got everything sorted in the end.”

Helpful Report

Posted 2 years ago

Hi Mrs Scotney, Thanks for taking the time to leave us a review. I am sorry to hear you had issues when you first joined us but it's great that you managed to get them sorted. Thanks, Katie

Posted 2 years ago

“BULB SO FAR SO GOOD FROM ME!!!”

Helpful Report

Posted 2 years ago

“Thanks for the help”

Helpful Report

Posted 2 years ago

“I found Bulb a very good company to be with. It was helpful, fair and honest and had a brilliant site for navigation for anything required, such as customers meter readings, updating direct debits etc. It is sad that Bulb has succumbed to global problems, and I wish all the staff at Bulb all the very best for their future. BJJ”

Helpful Report

Posted 2 years ago

“Really happy with the level of service I received from Bulb. I had a problem with statements not being sent after I had smart meter fitted. I sent email late at night not expecting a response until morning, but within 15 mins I had a response and a resolution to the problem. Very impressed.”

Helpful Report

Posted 2 years ago

“Excellent provider, caring and very helpful staff”

Helpful Report

Posted 2 years ago

“Easy and simple”

Helpful Report

Posted 2 years ago

“I was worried but am now pleased. Since going into Special Administration the service has improved. More staff are offering great customer service. Thank you”

Helpful Report

Posted 2 years ago

“My problem was quickly resolved”

Helpful Report

Posted 2 years ago

“Bulb has always served us well”

Helpful Report

Posted 2 years ago

Bulb is rated 4.1 based on 3,920 reviews