Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've always found Bulb very fair and extremely quick to respond to queries, etc. I'd stay with them.”

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Posted 2 years ago

“Prompt service”

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Posted 2 years ago

“I can't fault the team at Bulb. They have helped and solved the difficulty I have had. The team has been quick in response to my emails. I hope that they can ride out the fuel crisis, I don't want to change suppliers. Highly recommend Bulb to anyone.”

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Posted 2 years ago

“Good service”

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Posted 2 years ago

“Person I spoke to was very helpful and understanding”

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Posted 2 years ago

“Love this company”

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Posted 2 years ago

“Sandee... was very good in dealing and helping with my inquiry. I am very pleased with your customer service. Sandee is a true asset for your company image.”

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Posted 2 years ago

“Everyone I have spoken to or dealt with during our time with bulb have been exceptional - So efficient and friendly, can't fault them, just hope it stays the same. All the best.”

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Posted 2 years ago

“They are a good company to be with as they reduce the tariff if what they pay for energy is not as high as it was. Also they keep you informed if there is any movement in the energy market.”

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Posted 2 years ago

“I have just started with bulb recently! Let’s see how it’s works. 👍🏻”

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Posted 2 years ago

“Thank you for solving my problem quickly and efficiently.”

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Posted 2 years ago

“Very good energy supplier to be with. Great service would definitely recommend to anyone considering to join.”

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Posted 2 years ago

“Very satisfied with the prompt and afficient service, always tbete to help.”

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Posted 2 years ago

“prompt polite service”

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Posted 2 years ago

“After 2 month of usage I asked them to switch me on pay as u go and staff switch me said 11/01/22 midnight u r on payas u go I ring them morning about how switch ING going staff said sorry w r just pay monthly then why did ur staff said me before I will be on pay as u go on dash date wow great in misleading.🥺”

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Posted 2 years ago

Hi there, Thanks for taking the time to leave us a review. I am sorry to hear your meter was not switched to pay as you go on the original date we gave you. At Bulb, we aim to provide the best possible service and it sounds like you have not received that. Please can you send an email to feedback@bulb.co.uk with your account details and the reference number RIO120122. We can then take a look and address the issue for you. Take care, Katie

Posted 2 years ago

“Excellent customer service and a speedy result after a problem arose with my account.”

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Posted 2 years ago

“Excellent customer service which is both informative and efficient. App is simple and intuitive and therefore easy to use. Very fair rates. And green energy! Would highly recommend!”

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Posted 2 years ago

“Happy at the prompt, efficient level of assistance from Nerash Kissor.”

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Posted 2 years ago

“Always very happy with Bulb customer service. Very efficient and courteous.”

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Posted 2 years ago

“Excellent customer service which is both informative and efficient. App is simple and intuitive and therefore easy to use. Very fair rates. And green energy! Would highly recommend!”

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Posted 2 years ago

Bulb is rated 4.1 based on 3,920 reviews