Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

Write Your review

Tell us how Bulb made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent website. All the information that I need and very easy and clear to access.”

Helpful Report

Posted 1 year ago

“They respond ontime to queries”

Helpful Report

Posted 1 year ago

“The most shocking company ever they target vulnerable people this person is Bill his way wrong, and I don’t think they get it. They charging you what they like robbers, robbers, robbers, keep away from”

Helpful Report

Posted 1 year ago

“Very cost effective, efficient and clear energy supplier - the best we've had!”

Helpful Report

Posted 1 year ago

“Very good, quick service. Very professional”

Helpful Report

Posted 1 year ago

“Very good customer service. I loved the company very much.”

Helpful Report

Posted 1 year ago

“Very good customer service. I loved the company very much.”

Helpful Report

Posted 1 year ago

“Helpful and clearly explained informations given.”

Helpful Report

Posted 1 year ago

“Easy communication.”

Helpful Report

Posted 1 year ago

“Excellent - super responsive to emails, and my credit refund was in my account by the next day.”

Helpful Report

Posted 1 year ago

“everything has been painless switching to you!”

Helpful Report

Posted 1 year ago

“Bulb are by far the best energy company I have ever used. Their website is easy to navigate and they keep customer’s uptodated with the latest information regarding their energy spending and bills. I trust Bulb and have found them a fair and informative company. I would not hesitate going back to Bulb if they re-emerged as an energy company.”

Helpful Report

Posted 1 year ago

“Very good customer service. I loved the company very much.”

Helpful Report

Posted 1 year ago

“Very patchy - some staff excellent and respond to questions and issues rapidly and effectively- others completely out to lunch and go round in circles. I wonder how easy it is for staff to see clearly what other staff have already sorted out on a particular account?”

Helpful Report

Posted 1 year ago

Hi, Thank you for taking the time to share your feedback with us here on Reviews.io. I'm sorry for the poor experience you've had with us. We always aim to provide great service to our members, and it sounds like this isn't what you've experienced here. I've sent you an email directly from myself, so if you want to discuss this issue further then please reply to me there and hopefully, we can come to a resolution. Regards, Lloyd

Posted 1 year ago

“Excellent customer service”

Helpful Report

Posted 1 year ago

“Always very helpful and efficient”

Helpful Report

Posted 1 year ago

“I have had agreat service from bulb from day one . If I had a problem It was sorted out that day. Thanks.”

Helpful Report

Posted 1 year ago

“Not so good as normal , ended up resolving the issue myself”

Helpful Report

Posted 1 year ago

“Had a query about our fuel government allowances so used the Bulb Chat. I was 41st in the queue, BUT I didn't wait very long to chat with a real person. My query was answered quickly and efficiently by a very polite and helpful individual. Thank you, Bulb ... couldn't ask for better!”

Helpful Report

Posted 1 year ago

“Excellent service all round-5 Stars”

Helpful Report

Posted 1 year ago

Bulb is rated 4.1 based on 3,920 reviews