Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently had to contact Bulb and found them most helpful and attentive . The person I spoke to really couldn't have been more informative and pleasant . They were able to resolve the issue I had contacted them regarding promptly”

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Posted 1 year ago

“asked for a partial refund of my credit balance via virtual chat & received the money in bank account 3 days later. Very easy to arrange & great service as usual”

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Posted 1 year ago

“Very good and professional Servis”

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Posted 1 year ago

“Senzo was extremely helpful and professional,but with a personal friendly attitude”

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Posted 1 year ago

“Very happy with Bulb they are very good at communication”

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Posted 1 year ago

“I have found Bulb to be extremely efficient & nice to do business with!”

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Posted 2 years ago

“I have found Bulb to be extremely efficient & nice to do business with!”

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Posted 2 years ago

“Brilliant service and well explained.”

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Posted 2 years ago

“Been with bulb for a while now and when I had a problem I found them most helpful”

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Posted 2 years ago

“Found them to be very helpful”

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Posted 2 years ago

“Very helpful and quick in sending out keys”

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Posted 2 years ago

“Good never had any problems here so will stay”

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Posted 2 years ago

“Bulb have consistently failed to deliver accurate bills . Even when meter readings are accepted in the web site account they are not showing the next month and are estimated ! Farcical operations and customer service”

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Posted 2 years ago

“Answering calls early,not holding you on phone for long time, sending you letters with information and care about customers.”

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Posted 2 years ago

“Very good service and they keep you up to date with what is going on with your account.”

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Posted 2 years ago

“Bulb have always been a decent supplier. They’ve had their troubles but hopefully have weathered the storm that has seen off many suppliers. They responded quickly to my query, the app is great and accessible. My account is easy to manage, which is perfect!”

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Posted 2 years ago

“Never had a problem with company, happy with my bills so far”

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Posted 2 years ago

“always keep me up to date with charges and news. good website.”

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Posted 2 years ago

“I have never had a problem with Bulb. I am happy to continue with the service they provide.”

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Posted 2 years ago

“Excellent and efficent service when I moved in and had to change my supplier unlike SSE who were no help at all. It's easy to see my account and follow my outgoings.”

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Posted 2 years ago

Bulb is rated 4.1 based on 3,920 reviews