Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic, best switch I’ve ever made”

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Posted 3 years ago

“Good efficient service”

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Posted 3 years ago

“I've found their customer service very good indeed, both by phone and email. They had a special department dealing with bereavement, which I found very helpful.”

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Posted 3 years ago

“Brilliant customer service & tariff is also not bad.”

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Posted 3 years ago

“Easy to switch to, customer friendly, monthly updates on usage, result.”

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Posted 3 years ago

“What a relief to return to Bulb after our last supplier. As ever good service.”

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Posted 3 years ago

“Outstanding service from Bulb month on month and great to deal with. Highly recommend!”

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Posted 3 years ago

“Simple and easy smart meter install - great service as always”

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Posted 3 years ago

“Good customer service and up to date”

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Posted 3 years ago

“My old supplier boost is nothing like bulb you can do everything here boost you have a separate meter to see how much credit you have”

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Posted 3 years ago

“Enormous unexplained increase in bill. And when I tried to sort it out (Chat being the only way I could find to contact them) the person at their end finished the call before the matter had been resolved.”

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Posted 3 years ago

Hi Phil, I'm really sorry to hear you've not managed to get help with your billing issue. It's disappointing to hear the call was ended before you were satisfied. Could you send an email to feedback@bulb.co.uk with your account details and I'll make sure this is addressed? All the best, Curtis

Posted 3 years ago

“Your bills are clear, the reasons why you increase my payments are justified and clearly explained. With regard to customer services .... excellent ... answers are provided, rings back, when needed, are done. Emails followed up. I have moved to Bulb from Scottish Power .... because of satisfactory previous experience of your billing and customer service.”

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Posted 3 years ago

“Excellent saving with bulb.”

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Posted 3 years ago

“Excellent saving with bulb.”

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Posted 3 years ago

“PERFECT SERVICE AND T.HE CUSTOMER SITE ALLOWS YOU TO BE IN CONTROL”

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Posted 3 years ago

“bulb is super easy to set up. They are easy to get in touch with and very helpful.”

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Posted 3 years ago

“Happy with service”

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Posted 3 years ago

“Very easy to use as everything is done for you, except paying the bill”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Always found them helpful”

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Posted 3 years ago

Bulb is rated 4.1 based on 3,920 reviews