Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exellent energy company. Very glad they are still with us.”

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Posted 2 years ago

“Even though prices have risen, bulb's prices have been very reasonable”

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Posted 2 years ago

“This excellent straightforward company is doing its best in difficult times that are not of its making. Always respond to customers' queries promptly.”

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Posted 2 years ago

“Seem to the best supplier at the moment but needs an online top up payment online for us card meter customers .”

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Posted 2 years ago

“Never had any issues with bulb, I just wish I could say the same for some other companies”

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Posted 2 years ago

“We are with Bulb already for years because we like them. Good communication, intuitive app, and easy to follow yr use and adjust the monthly payments. A pity their business model didn't fit the market. Worry what the future will bring for us.”

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Posted 2 years ago

“Always been great with me”

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Posted 2 years ago

“Went bust!”

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Posted 2 years ago

“Very pleasant and helpful”

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Posted 2 years ago

“Every time you ring they cut you off mid call or pretend they can't hear you. I'm not even with bulb but they are sending letters saying I owe them money. Never heard of them until now. Try to ring 4 times and they cut me off each time”

Helpful Report

Posted 2 years ago

Hi there, Thanks for taking the time to leave us a review. I am sorry you were not able to contact us over chat or the phone. We always aim to provide the best possible service and it sounds like you have not received that here. I have sent an email across from myself and so if you still needed help or had any further feedback please reply to me there. All the best, Jenny.

Posted 2 years ago

“Excellent customer support and very happy with their services. High energy prices are a great concern for all of us.”

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Posted 2 years ago

“Reliable customer service; competitive tariffs for gas and electricity. A reasonable export price for home generated electricity, although this rate has not risen, although other prices have risen sharply.”

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Posted 2 years ago

“Extremely customer-friendly and, in my experience, efficient; its app has worked well for me, for example in enabling me to check back on previous billings and payments; strong environmental credentials.”

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Posted 2 years ago

“A pale shadow of its former self.”

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Posted 2 years ago

“Wonderful interface with customers. Always keep you informed of any chances in cost. Easy to use account with useful graphs of energy usage and predicted usage.”

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Posted 2 years ago

“I have found Bulb to be extremely efficient & nice to do business with!”

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Posted 2 years ago

“I was worried when Bulb went into administration but I needn't have worried and I will continue to use them. They offer goof value in these trying times and great communication too. If I want to change anything in my account it's simply a few clicks away, no fuss, no hard sell by Bulb either they are on our level! I do hope they can continue in the current form and wish all the people working for them at the moment all the best, thank you.”

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Posted 2 years ago

“It's difficult to really make a good judgment on bulb at the moment due to the fact that everyone is struggling with their company suppliers because of the cost of fuel prices and to be honest if i could i probably would have switched companies by now but having said that since I've recently changed to a smart meter i have found it to be a lot easier to control what is being used”

Helpful Report

Posted 2 years ago

Hi there, Thanks for taking the time to leave us a review. I have sent an email across from myself and so if you still needed help or had any further feedback please reply to me there. All the best, Jenny.

Posted 2 years ago

“No problems.emails very professional.”

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Posted 2 years ago

“Good servises”

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Posted 2 years ago

Bulb is rated 4.1 based on 3,920 reviews