Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

Write Your review

Tell us how Bulb made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bulb service is very good. The only problem is they keep emailing me and sending letters through the post asking me to have a smart meter, which I don't want at present.”

Helpful Report

Posted 3 years ago

“Very well organised - communication excellent.”

Helpful Report

Posted 3 years ago

“BULB have a fair and transparent approach, easy to use website and efficient customer service”

Helpful Report

Posted 3 years ago

“Easy to deal with, competitive tariffs and nice to know your energy is sourced ethically.”

Helpful Report

Posted 3 years ago

“Always very easy to manage my account, including changing the amount to be paid according to usage. Very clear presentation of data.”

Helpful Report

Posted 3 years ago

“Very good customer service.”

Helpful Report

Posted 3 years ago

“Pretty efficient. Good with FIT payments. Only complaint was that since I joined my monthly joint bill has gone from £104 to £95 to £145 which was a shock. Based apparently on usage but such a hike was unprecedented. At least I’ve been able to voluntarily reduce that to £128. Hardly used any energy last two months so will be monitoring closely. But overall fairly satisfied with the hands off service. Miles better than useless SP”

Helpful Report

Posted 3 years ago

“What I really like - Love the green energy, love the way they keep me up to date, love the app to add my readings and get my bills”

Helpful Report

Posted 3 years ago

“Excellent app and easy to use. Took on board my fit membership when Coop Energy stopped providing the service.”

Helpful Report

Posted 3 years ago

“Very good customer service”

Helpful Report

Posted 3 years ago

“Bulb energy is best for customers rates are very good.”

Helpful Report

Posted 3 years ago

“I have Bulb staff to be responsive and helpful”

Helpful Report

Posted 3 years ago

“Great communication and so far no problems at all with my energy supply …. Highly recommend”

Helpful Report

Posted 3 years ago

“Great help during lockdown can’t do enough to help”

Helpful Report

Posted 3 years ago

“I believe Bulb needs to offer more technical support. We need to save the earth which means we need more information, details and technical details.”

Helpful Report

Posted 3 years ago

Hi there, Thanks for leaving us a review. We really appreciate feedback like this and we absolutely agree, so we always want to equip our members with as much information as we can to help them save money and energy. If there's something that we're not doing that you think we should be, we would love to hear it. Would you be able to drop us an email to feedback@bulb.co.uk, so we can discuss this further? All the best, Lou

Posted 3 years ago

“Excellent service in all respects - efficient, timely and their staff are always top class on their customer service”

Helpful Report

Posted 3 years ago

“Straightforward tariffs and always easy to contact”

Helpful Report

Posted 3 years ago

“Everything has been very good so far………….”

Helpful Report

Posted 3 years ago

“Website is especially good.”

Helpful Report

Posted 3 years ago

“Changed when I wanted a renewable supplier, got a cheaper rate and consistently good service. Easy to rate at five stars.”

Helpful Report

Posted 3 years ago

Bulb is rated 4.1 based on 3,920 reviews