Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“To-date Bulb have been a good Utility Company maybe not all people would agree, the experience to-date has been satisfactory, although quicker answering the phone might help.”

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Posted 1 year ago

“I am lucky to have found Bulb.”

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Posted 1 year ago

“Recently you guys have answered all questions and helped me reach everything I am in need of , Thank you”

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Posted 1 year ago

“I became a Bulb customer, because of their commitment to green energy. They've kept me abreast of all current and relevant updates, reminders and bill payments. I found an energy supplier that I've been happy with over the years and am very sad that they will no longer be in operation. I can only hope that once acquired, Octopus can match the same level of customer service as Bulb.”

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Posted 1 year ago

“Very good company”

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Posted 1 year ago

“Quick and easy to get a refund on our credit build up …. But still haven’t received it yet”

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Posted 1 year ago

“I have found Bulb excellent. They have an online platform that is clear and easy to use.”

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Posted 1 year ago

“Quick and easy to get a refund on our credit build up …. But still haven’t received it yet”

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Posted 1 year ago

“Quick and easy to get a refund on our credit build up …. But still haven’t received it yet”

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Posted 1 year ago

“I’m very pleased with bulb”

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Posted 1 year ago

“Meter reading site not working for 24 hours but helpline very good and quick at answering my email.”

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Posted 1 year ago

“Very good company”

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Posted 1 year ago

“Great supplier good prices easy to deal with on the app giving metre readings etc”

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Posted 1 year ago

“We have been happy with the service and prompt response from Bulb. We will miss you.”

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Posted 1 year ago

“Very good company”

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Posted 1 year ago

“Great company, very impressed with customer service and app. I had built up too much credit and by using the app chat, £400 was in my bank account within an hour. Also great to be able to monitor my daily usage on the app. Well done Bulb / Octopus”

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Posted 1 year ago

“I really like Bulb. They have an easy to use online system and always keep us right on the best deal for our energy use.”

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Posted 1 year ago

“Excellent service. Kept informed monthly of usage and easy to submit meter readings”

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Posted 1 year ago

“I am impressed with the concern Bulb is showing in helping to repair our planet by using renewable electricity and even starting to use green gas. I also like the website which is self-explanatory and easy to use.”

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Posted 1 year ago

“As always superb service”

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Posted 1 year ago

Bulb is rated 4.1 based on 3,920 reviews