Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great!! No hassle!! Upto date info. All straight forward upto now 👍”

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Posted 3 years ago

“Only switched a few months ago. Haven’t had any issues. Easy to switch and their energy seems to be genuinely green.”

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Posted 3 years ago

“I’m having problems with my electricity I put £5 on the other day to cover my emergency and then about an hour or so later every thing plunged into darkness my fridge freezer and everything went off but when I tried putting the key back in it just said I had nothing on the meter even though I had just put £5 on I had to lend money to get it back on ?”

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Posted 3 years ago

Hi there, Thanks for leaving us a review. I'm sorry to hear you've had this issue with your Pay As You Go meter. So we can look into this for you, would you be able to send us an email to feedback@bulb.co.uk with your account details please? All the best, Lou

Posted 3 years ago

“Very easy to deal with”

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Posted 3 years ago

“Not been with you long, but at the moment everything seems ok”

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Posted 3 years ago

“Been with bulb for a few years but had to move to British gas during house move. Could not wait to get back for reasonable prices and great customer service. Which British gas is the opposite.”

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Posted 3 years ago

“I understood I would have a long period of a very Competitive Monthly Payment and now I am being pressed to Pay Payments that ARE HIGHER THAN my PREVIOUS PROVIDER !!”

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Posted 3 years ago

Hi Ronald, Thanks for leaving us a review. There can be a few different reasons why we would need to increase your payments, including if your payments are not covering your monthly usage. We would like to look into if this is the case for you, so would you be able to send us an email to feedback@bulb.co.uk with your account details please? All the best, Lou

Posted 3 years ago

“Good and trustworthy. Recommend”

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Posted 3 years ago

“Fantastic energy supplier, go to bulb to save money, it's quick and easy.”

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Posted 3 years ago

“Great company to deal with, easy to contact and very helpful”

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Posted 3 years ago

“Great communication. Not everyone likes to use the phone to talk with businesses and I found their online service very easy to use. Have received a prompt,efficient and professional service.”

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Posted 3 years ago

“Great electric supllier never any issues”

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Posted 3 years ago

“Totally amazing service 👏 👌.”

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Posted 3 years ago

“Excellent at keeping me i formed of my account”

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Posted 3 years ago

“So far I have had excellent service from Bulb. My Bills are easy to understand and, as long as I submit my readings in time, the statement arrives promptly. Personally, I would recommend them at present.”

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Posted 3 years ago

“Very happy with price. Extremely friendly customer services and all happy to help with questions that ive asked.”

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Posted 3 years ago

“New to this sort of thing and found Bulb nothing but helpful and very pleasant x”

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Posted 3 years ago

“Really easy to manage the account and great to know im supporting renewable energies!”

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Posted 3 years ago

“Keen pricing and they keep you informed. Environmentally friendly too.”

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Posted 3 years ago

“Good rates, easy to manage, flexible, everything I want from an energy provider”

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Posted 3 years ago

Bulb is rated 4.1 based on 3,920 reviews