Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are reliable and consistent in both the supply and billing of our electricity and providing the feed in tarrif (FIT) for our solar panels.”

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Posted 3 years ago

“Simple. cheap. Ish. Customer service available, not in India. Apps work well. Prompt for meter reading, while giving old reading so you know what figures to give and which to omit. Clearing bills. But forever trying to force smart meters down your throat”

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Posted 3 years ago

“I was attracted to Bulb due to their renewable energy policy and fair and transparent tariff . They supply my electricity and process the FIT payments for my solar PV installation and are easy to communicate with . So far the decision to switch from Co-Op energy to Bulb has been vindicated and I am happy to recommend them .”

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Posted 3 years ago

“totally green electricity - but not yet gas (I don't count off-setting / REGOs) - hence only 4 stars. good at communicating in easy to understand way installation of solar PV went without a hitch”

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Posted 3 years ago

“Bulb service is very good but prices increased twice in as many months. It is now much more expensive than many other providers and I am seriously considering switching”

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Posted 3 years ago

“Everything going smoothly paper bills are so easy to read and work out (if needed)pleasure doing buisiness with you well done”

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Posted 3 years ago

“Been very impressed by the proffesionalism of Bulb.”

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Posted 3 years ago

“I am not reall satisfied with your newly introduce Smart meter. Thanks.”

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Posted 3 years ago

Hi there, Thanks for leaving us a review. I'm sorry to hear that you're dissatisfied with your smart meter installation. We would like to look into this and to give you a hand with this, so would you be able to send us an email to feedback@bulb.co.uk with your account details, so we can take a look at this for you? All the best, Lou

Posted 3 years ago

“I can’t say I have been overly impressed so far. My account has more than £200 in credit so I requested a refund a week ago. I am still waiting.”

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Posted 3 years ago

Hi there, Thanks for leaving us a review. I'm sorry to hear that you haven't yet received the refund you have requested. I hope you have received this since leaving your review, but if you haven't, I would like to look into this for you. Would you be able to send us an email to feedback@bulb.co.uk with your account details, so I can give you a hand with this? All the best, Lou

Posted 3 years ago

“So far so good, 1st time I've had a successful switch, very simple process well informed throughout the switch by the Bulb team. Statementing has been good and clear to see usage & cost.”

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Posted 3 years ago

“Been with bulb before and have come back to them easy to use web site.”

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Posted 3 years ago

“No nonsense utility company I would recommend to everybody”

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Posted 3 years ago

“Very good bulb”

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Posted 3 years ago

“Good service, easy to deal with”

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Posted 3 years ago

“Bulb is very good with explaining what and how much I have used. It is very easy to monitor how much energy I have used and update my meter readings.”

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Posted 3 years ago

“Haven’t been with you very long, but very pleased with service”

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Posted 3 years ago

“Seem to be very caring and have more confidence in them compared with the other outfits in this industry. They are expensive, but against that they seem reasonably efficient and pleasant to deal with”

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Posted 3 years ago

Hi Robert, Thanks for leaving us a review and for the kind words in your review. If you have any other questions or require any help from us, don't hesitate to get in touch via phone on 0300 303 0635 or email at help@bulb.co.uk. All the best, Lou

Posted 3 years ago

“Better than I thought prices are very competitive in the electricity and gas”

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Posted 3 years ago

“Pay for what we use”

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Posted 3 years ago

“Been with bulb for some time now definitely saving money since I switched”

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Posted 3 years ago

Bulb is rated 4.1 based on 3,920 reviews