Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been with Bulb for nearly 18 months now and have found them fair and they keep in regular contact. Thank you”

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Posted 2 years ago

“What do you want me to say!? You went bust for goodness sake. 0 stars.”

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Posted 2 years ago

“Excellent company, great straight forward communication, friendly staff, vwry professional.”

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Posted 2 years ago

“Easy to follow app provides useful information on usage. payments etc.”

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Posted 2 years ago

“great company and support is awesome”

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Posted 2 years ago

“Whilst having difficulties with the cost of electricity - following an unexpected bereavement, Bulb were very understanding and helpful in sorting out my problems. A+++++”

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Posted 2 years ago

“A good, reliable firm”

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Posted 2 years ago

“Fair company, I've had no problems. Would recommend.”

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Posted 2 years ago

“Love Bulb, after previously only ever using the most expensive company , I was pleasantly surprised. The tariff costs are less, the app is great , you can input the amount directly only app which you want to pay for DD and this is great as I don’t want to overpay as my usage is minimal. Plus it is so easy to get through to a real life human, as opposed to many options and call waiting and drop calls. I would recommend bulb!”

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Posted 2 years ago

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Posted 2 years ago

“Rang Bulb tiday and the advisor I spoke to was amazing. Sorted everything for me. First class.”

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Posted 2 years ago

“I am very pleased with the service that Bulb provides. They are easy to communicate with online.”

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Posted 2 years ago

“great response time.”

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Posted 2 years ago

“I found your company very good I had no problems with you, it was a shame that you went into liquidation thank you.”

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Posted 2 years ago

“Ten times better than my previous energy company Shell Energy. Bulb actually seem to know what they are doing.”

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Posted 2 years ago

“Ten times better than my previous energy company Shell Energy. Bulb actually seem to know what they are doing.”

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Posted 2 years ago

“Helpful staff explained in detailed all my inquiries”

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Posted 2 years ago

“Very good staff explained all what i needed to know”

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Posted 2 years ago

“So hard to get on chat so have to ring to wait 30 plus minutes to talk t9 someone”

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Posted 2 years ago

Hi there, Thanks for taking the time to leave us a review. I am sorry you were not able to contact us over chat or the phone. We always aim to provide the best possible service and it sounds like you have not received that here. I have sent an email across from myself and so if you still needed help or had any further feedback please reply to me there. All the best, Katie

Posted 2 years ago

“Good service and excellent price”

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Posted 2 years ago

Bulb is rated 4.1 based on 3,920 reviews