Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy and straightforward, good prices, and I can understand my bills!”

Helpful Report

Posted 3 years ago

“Excellent service provided when I switched electricity supplier. Bulb always keep me up to date via E Mail so there are no nasty surprises and I can keep a continual eye on my usage and amend payments where necessary. Highly recommend this company. The company is also highly focused on protecting the planet.”

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Posted 3 years ago

“Good experience so far”

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Posted 3 years ago

“Like everywhere, covid caused a few administrative problems, but generally good all round. Would recommend”

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Posted 3 years ago

“Great products, great service and great price...nothing else to add.”

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Posted 3 years ago

“Simple, transparent and fair. Energy efficient and green. No exit fees, so they retain their customer base by being loyal back to them.”

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Posted 3 years ago

“so far so good! My monthly payments are less than my previous supplier. Bulb sends me a monthly reminder to send my meter readings in (British Gas didn't). So I'm very happy with Bulb. Nigel Webb”

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Posted 3 years ago

“I was a customer of Bulb at my previous address and was very happy with their service and procedures. When I moved house I continued with the energy provider that the previous occupant had used, but I soon grew frustrated with their system and therefore reverted to Bulb again, Its like making contact with and old friend again.”

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Posted 3 years ago

“Very easy to change from my previous supplier. And easy to send metre readings. I am very impressed”

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Posted 3 years ago

“I think is fantastic thank you.”

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Posted 3 years ago

“I’ve been with Bulb for a few years now and always had excellent service. Absolutely no complaints whatsoever, I recommend Bulb to all my friends.”

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Posted 3 years ago

“Good prices for my gas and electric.”

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Posted 3 years ago

“Loving bulb easy to use app t top up x and saving Happy days 💡❤️🤓”

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Posted 3 years ago

“The monthly bills are clear and concise.”

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Posted 3 years ago

“I have just moved to Bulb recently and had some problems with my meter. Number which was down to my last suppliers. I have to say that bulb handled the situation superbly and most of all kept me informed of the situation almost daily. Superb customer service”

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Posted 3 years ago

“I’ve been with Bulb for a few years now and always had excellent service. Absolutely no complaints whatsoever, I recommend Bulb to all my friends.”

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Posted 3 years ago

“The price is higher please make it less for us. I am very sad”

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Posted 3 years ago

Hi there, I'm sorry that you're finding us to be expensive at the moment. We did recently increase our prices due to a significant increase in the wholesale costs of electricity and gas. You can read more about that here: https://bulb.co.uk/blog/energy-price-watch-were-changing-our-prices-may-21 We want to look into any issues that you may have with the account. Please can you send us an email at feedback@bulb.co.uk so that we can get this sorted? Many thanks, Niamh

Posted 3 years ago

“Very happy with Bulb - clear instructions all the way!”

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Posted 3 years ago

“Very happy with Bulb - clear instructions all the way!”

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Posted 3 years ago

“Excellent customer service. No issues at all. Put last provider to shame.”

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Posted 3 years ago

Bulb is rated 4.1 based on 3,920 reviews