Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bulb have been amazing. Informative, helpful and keep me on track with my costs and outgoings for energy. I truly hope Octopus provide the same level of service.”

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Posted 1 year ago

“Very honest and easy company to deal with very customer friendly and caring .”

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Posted 1 year ago

“Bulb are the worst dual energy supplier I have ever had the misfortune of dealing with.”

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Posted 1 year ago

“Hi I just started to be with this company and at the moment I am happy.”

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Posted 1 year ago

“Super quick response to a query”

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Posted 1 year ago

“We have used Bulb for 8 years and have been very happy with the level of support and service received.”

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Posted 1 year ago

“Never had a problem with bulb. Fair prices kept steady.”

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Posted 1 year ago

“Sheraya adams was bery helpful”

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Posted 1 year ago

“Terrible customer service did not send a bill at all then 17 months later one arrived before I could do anything they sent an email saying I missed a payment when I had not arranged one. When I called I got a person who Campbell told me if I did not make a payment I would pay a£15 admin fee. Set up a direct debit &payment a arranged by bulb went out in November got an email demanding full balance phone the complaints number spoke to Sam though the problem was solved but he did nothing .inefficient company no customer service .then they had the nerve to ask for a review this is it 0 customer service or efficient c.f. No wonder they went bust worst company I ever dealt with Sam in complaints useless avoid terrible company”

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Posted 1 year ago

“friendly staff and efficient service”

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Posted 1 year ago

“Seem to be very efficient at accepting customer energy readings and providing statements. Never had any call for concern.”

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Posted 1 year ago

“Not had a problem with this company hope we get the same service of the new company.”

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Posted 1 year ago

“I have had no problems with Bulb since i have been with them.”

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Posted 1 year ago

“It's easy to speak to an actual person at bulb if you have an enquiry,”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Excellent company have enjoyed many years with yourselves, never had an issue”

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Posted 1 year ago

“Always friendly service Very honest about charges and any changes Quick response to questions”

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Posted 1 year ago

“Reply to my email.”

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Posted 1 year ago

“Easy Web site excellent customer service.”

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Posted 1 year ago

“I have not been a customer of Bulb for very long but have found the service efficient, friendly and overall very good. Customer services are helpful and I have always received a prompt response to any questions I have asked. I hope when Octopus take over, the service remains as good.”

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Posted 1 year ago

Bulb is rated 4.1 based on 3,920 reviews