Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been with Bulb for two years plus and have really appreciated their service. The commitment to the lowest standard charge takes away all the fretting over transferring to the lowest providers every few months. Their Customer Service Team is second to none. Always at the end of a phone to give friendly service and advice. Their website is easy to navigate. The touches of wit give the service a homely touch. Throughout my time with Bulb I have felt valued as a customer and as a person. Well done Bulb you will be sorely missed. Oh, that more services were as good as yours.”

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Posted 2 years ago

“He was really helpful and patient with us he is an asset to your company”

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Posted 2 years ago

“Happy with the service and customer service.”

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Posted 2 years ago

“Your always helpful when I talk on the phone”

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Posted 2 years ago

“I have found Bulb to be a good energy provider. There are flexible payments - which means you can vary your payments throughout the year and this really helps with budgeting.”

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Posted 2 years ago

“The gentleman today was kind caring lovely And really helped made me feel at ease thank you”

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Posted 2 years ago

“It would be a tragedy if Bulb goes out of business. Their website and way of dealing with people is a breath of fresh air. They can be contacted and are always helpful unlike companies like BT who are impersonal and impossible to reach and to my mind are an example of how a company should not operate. Bulb should be SAVED. I rate them 5 i.e. very good.”

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Posted 2 years ago

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Posted 2 years ago

“Brilliant service, wouldn’t go anywhere else.”

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Posted 2 years ago

“The bulb is the best, I like the way how they deal with payments each month since I started with them my worries about my bills stopped Thanks Bulb.”

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Posted 2 years ago

“As I have just moved house and bulb is the provider there, but so far phone and emails they have been excellent so time will tell”

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Posted 2 years ago

“very friendly and helpful staff.”

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Posted 2 years ago

“Thanks for keeping me informed about the special liquidation process. Much appreciated and hopefully you will be able to once again service the customers after this crisis is over .”

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Posted 2 years ago

“very good service.”

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Posted 2 years ago

“Quick response and seems to consider on the customer side”

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Posted 2 years ago

“You give me a good service.”

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Posted 2 years ago

“Excellent customer service and provision, always helpful. We trust them.”

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Posted 2 years ago

“I’ve always had excellent service from Bulb”

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Posted 2 years ago

“absolutely shocking service, The staff don’t bother listening to what is going on and don’t actually help”

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Posted 2 years ago

Hi there, Thanks for leaving us a review. I am sorry you have not had a positive experience with Bulb. We aim to provide the best possible service and it sounds like you have not received that. If there was anything you wanted to discuss or you need help with then please send an email to feedback@bulb.co.uk. One of the team will then aim to be in touch within 3-5 working days. All the best, Katie

Posted 2 years ago

“Helpful, and to the point.”

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Posted 2 years ago

Bulb is rated 4.1 based on 3,920 reviews