Bulb Reviews

Name: Bulb
Rating: 4.11

4.1 Rating 3,920 Reviews

77 %

of reviewers recommend Bulb

Company Reviews

Questions

Metrics

4.1

Based on 3,920 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Email:

katiethick@bulb.co.uk

Location:

155, Bishopsgate, London
EC2M 3TQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never had a problem with Bulb. Friendly, fair and quite transparent in their processes, just what you expect of a company.”

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Posted 2 years ago

“Bulb has been extremely informative, and helpful.”

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Posted 2 years ago

“I am very happy with this energy provider they are all good and quick to help with all your needs”

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Posted 2 years ago

“Fantastic Customer Service 😃”

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Posted 2 years ago

“email sent and got a reply and it took all of 25 mins. Fantastic service!!!!! From Keith 🙏 🙏 .”

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Posted 2 years ago

“Had a chat on bulb with Sophia, very helpful and sorted out my problem straight away. Will always use chat instead of waiting on phone listening to music.”

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Posted 2 years ago

“Bulb keeps me up to date with information relating to my energy. Account info easy to follow.”

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Posted 2 years ago

“Have had no problems after switching to Bulb a few years back. I contacted them last week after receiving my forecasted payments under the new increased energy price cap. I laid out several points which I felt justified a review of the forecast. The response from Bulb was very quick and a revised forecast was provided and implemented immediately. Thankyou Bulb, top marks for Customer Service.”

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Posted 2 years ago

“Good at communication and keeping me up to date.”

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Posted 2 years ago

“Such a quick response when emailing. Polite and efficient :)”

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Posted 2 years ago

“Bulb make stuff easy. To speak to a member of their team. To send meter readings, to adjust payments or to ask questions- it’s really simple and their team are polite.”

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Posted 2 years ago

“Bulb make stuff easy. To speak to a member of their team. To send meter readings, to adjust payments or to ask questions- it’s really simple and their team are polite.”

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Posted 2 years ago

“I have been with been with bulb few years now and never had a problem with them. If you ask for a refund they send it streight away.”

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Posted 2 years ago

“Hi, When I emailed my concern about not being able to enter my meter readings using the website, the customer relations were very efficient in getting back to me to say that they entered them into my account for me after receiving them from me in my email. Regards. Geddes Burns.”

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Posted 2 years ago

“Kevin Menzies from Perth haza knee nor 🐁 heeeed”

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Posted 2 years ago

“Excellent customer service, a quick & efficient response to my query.”

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Posted 2 years ago

“I have nothing but praise for Bulb They have been very helpful to in answering all my questions. I have had smooth Change over at the time of the financial change over.”

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Posted 2 years ago

“Despite being in administration, the customer service agent called Hannah could not have been more helpful and delightful if she tried. Went above and beyond to solve my problem.”

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Posted 2 years ago

“I’ve never had a problem with Bulb and was handled with great patience and cooperation during a recent phone call. Well done!”

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Posted 2 years ago

“Despite being in administration, the customer service agent called Hannah could not have been more helpful and delightful if she tried. Went above and beyond to solve my problem.”

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Posted 2 years ago

Bulb is rated 4.1 based on 3,920 reviews